Acura at Devan

Joseph Lutz

I purchased an Acura MDX from Dan LaRusso in 2004 and the experience was fantastic. I since retired and moved to Florida and began shopping for a new MDX. The dealerships in Florida lacked professionalism, product knowledge, and I became extremely frustrated with incompetence. I called Devan Acura and found that Dan was still working there after all these years, and that is a rarity in the car business. I told Dan what I wanted to do, and we had a deal put together over the phone within minutes. You have to like that dealership and salesman in order to drive 1200 Miles each way. I’m a customer for life now!!! They don’t play stupid games, and the deliver what is promised. Dan did a great job and knows his product, which too, is so rare today. Thank you Dan and Jeff at Devan Acura for top notch performance!!! Update September 30, 2022. Another Fantastic experience here at Devan Acura!!! Certified 2022 MDX in Apex Blue.

REGINA MCKAY

I am impressed by the top class Service I received today. I walked in and was assisted immediately with my vehicle. I have to say Dan Pangia was just hands down awesome! Very thorough with explaining the diagnostic and just had a caring attitude. Thanks!

RV Lake

Had a 10 am appointment for a RDX oil change , arrived early, after checking saw attendant get in the vehicle and move it.. 11 am I see my vehicle parked in a area that I assumed it was done.. Went to the service desk and found out it hadn’t been touched . Now a Seinfeld episode kicks in .. I say I had a 10 am appointment’ to which service replied, good thing you had an appointment , because if you didn’t, the wait is longer.. Key Word WAIT.. At 11:30 my RDX had not moved, and I went back to the service desk , asked for my keys and left.. There I am Georgia Tags, purchased from Acura Columbus OH , and Devan may have had more important customers than me.. Acura Columbus is as a Five Star Hotel for Service and I schedule my service around visits to Dublin OH I spend half my time in CT or Georgia so.. When it comes time to acquire the Electric Acura .. Devan can Wait..

Danni J.

Got a 2016 Acura ILX. Had to bring the car in 3 times within the firat year of having the car because of old batteries they put in the car. Went in another time because my emergency break got stuck, which they claimed they fixed. Now back here again because of the same issue and now they claim they have to replace the emergency break. Are the mechanics not doing their job? Now my car will be there for another week or so and no loaner car to offer.