Enterprise Rent-A-Car

Lisa Brown

On 10/22/22 I received a call from a woman who identified herself as being the manager at Enterprise. Valley Stream ny. She was calling to tell me in her outside voice that they did not have a vechicle available for me although I reserved the vechicle. I should contact the other near bye Enterprise Car Rentals and if they have anything available they will honor the agreement. Of course I spoke in my outside voice I could not understand the foolishness that I was hearing. My husband and I were leaving for vacation and we needed A midsize SUV. Anyway I appeared at the location I was offered a mini van by a person who had a bad additude and told me she was trying to help me. Help would have been to honor the agreement give me the mini van at the price of the SUV not $1000 which I refused to pay. As for the so called Manager who called me on the phone she needs training in customer service. She saw me when I arived. She avoided me like the plague. Strange she was real wrong and strong behind the phone. I am extremely dissatisfied with Enterprise. I will never ever do any business with them again.I do not spend my money where people treat me badly. You get me once shame on you you get me twice shame on me!!!

Renita Jackson

Dear:Enterprise/Corporate-Office I wanted to express my sincere gratitude regarding several staff at your Valley Stream location. Due to an automobile accident Allstate assisted me with car rental for 30 days. I remained in a rental thereafter because my vehicle was not fix and needed a car to transport myself back and fourth to work. I was under so much stress dealing with the accident and etc. When I initially visited your Valley Stream location I met with Kasia and she was truly God sent. She was absolutely phenomenal, great customer service, she conducted herself in a professional manner, pleasant, and courteous whenever I interacted with her. I then met Miriah and Shawn these two here was absolutely amazing as well. They assisted me will all my needs and ensured me that I would be ok. They also had great customer service and was very professional. I noticed that they all take pride in their work and take their job very seriously. They all have great work ethics at the highest level. I can go on and on about your staff and find them all to be the epitome of professionalism and top-notch customer service. I would highly recommend my family and friends to go to the Vally Stream location specifically because of my great experience that I would never forget. Great Job! Thank you much❤️ Renita, Jackson

cory anthony

Horrible customer service

Frank Rukaj

Naya was very courteous and helpful.