Address: 10515 N Mopac Expy Suite 210, Austin, TX 78759, USA
Phone: +15128343689
Sunday: 10AM–6PM
Monday: 9AM–7PM
Tuesday: 9AM–8PM
Wednesday: 9AM–8PM
Thursday: 9AM–8PM
Friday: 9AM–7PM
Saturday: 9AM–7:30PM
omar delarosa
Don’t sign up for their monthly plans. 1 year and I’ve only used it 4 times. They never answer the phones for appointments, their online appointments app sucks and nothing is ever available. 1 year, $70.00 a month And they can’t provide a basic service like answer the phone or return a call. That’s for all locations.
Smart Scheduler
The manager does not return the customers call and never available.
Shirley Farkas
Edit: New manager called and gave me solutions to every concern. Very professional and apologetic. Looking forward to giving them another chance. It appears this location has had a great deal of complaints in the past, but new management came to rescue. Was very pleased so far with the solutions given to me so I wouldn't lose my money or credits. Looking forward to my facials and massages to come. Thank Jen!
Susan Condon
I would give ZERO stars if possible. I called for an appointment, they said Sunday was open. When I said we had gift cards for a massage, .... they then turned me over to someone else, who said there were no openings until August 18th. It is July 15th today. Needless to say. I hung up. I feel like they do not care whether we ever use the PAID FOR present that is so INCONVENIENT for them They aren't worth going to
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Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.
Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.
Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.
Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.
Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.
Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.
Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.
Go online to your account and follow the steps to cancel membership.. Then you will have to fill out a form for cancelation and email it back to them. Make sure you include your membership number. I wasn't able to edit the file they sent (it was a read only file) so I had to print, fill it out and then upload and send it back. Here's hoping they fixed that.
No but if you plan on getting more than one massage every month it will beuch cheaper if you do.
Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.
Yes, franchised locations do offer pre-natal massages.
Only I they have the time slot open, generally no. They are always busy and booked days or weeks in advanced.
Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability
Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.
No, Showers are not available at Massage Envy franchised locations.
Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.
Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.
The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.
The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.
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