Parcel Plus

Category: Shipping and mailing service in Austin, Texas

Address: 10900 Research Blvd Ste 160C, Austin, TX 78759, USA

Phone: +15124189983

Opening hours

Sunday: Closed

Monday: 9AM–6:30PM

Tuesday: 9AM–6:30PM

Wednesday: 9AM–6:30PM

Thursday: 9AM–6:30PM

Friday: 9AM–6:30PM

Saturday: 10AM–4PM

Reviews

ann nye

Sep 22, 2022

Jonas was very patient and helpful when we needed to sign documents to be notarized. Excellent customer service!

Emily Guerrero

Sep 12, 2022

Staff was super helpful and very friendly!!!

Jessica Gardner

Sep 3, 2022

We had some last minute shipping and notary needs, we called Parcel Plus and they welcomed us to come down. Tasneem was such a delight to work with. So thorough and very nice. Great experience!

B A

Sep 2, 2022

**Update** After someone in my company finally got ahold of the real owners (it seems Jonah had also impersonated the owner via email exchange with me after I had specifically requested speaking with them about his mishandling of the situation) I wanted to update this review to say they handled things quite well - apologizing appropriately & providing a full refund and more for the inconvenience. Unfortunately though, if they keep this manager in store I will still be unable to entrust my patronage to them. */update* This was my go-to location for the last year + to use as my mailbox until they changed managers 2 months ago. At that time MANY items started going missing, with a number of them being returned to sender for no reason at all when these were item we were coming in looking for. I shared my concern with the new manager, Jonah, who gave some empty apologies with no action or attempt to find my packages or improve his handling. Unfortunate because I loved my experience prior to him, and the owners are lovely. I sadly had to close my box last week because it was costing me too much in postage, lost time, and replacement items to be able to trust them with holding my mail any longer. If their management situation improved I might consider going back - but the lack of accountability so far has been egregious.

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Questions & Answers

What's the value of private mailbox rental?

Parcel Plus | Oct 23, 2020
Parcel Plus | Oct 23, 2020

There are many reasons, but two are convenience and security. Many PostalAnnex locations offer 24-hour access, and with your permission, your PostalAnnex will accept packages and overnight letters from UPS, FedEX and the USPS, storing them safely until it's convenient for you to pick them up. Also, a private mailbox is a great way to keep your business customers and communications away from your home, providing safety for your family as well.

Coat for a notary of awill?

John Mercer | Oct 24, 2019
Parcel Plus Austin | Oct 23, 2020

FREE Notary Services! We are pleased to announce FREE Notary services for all of our Greater Austin Community at Parcel Plus! Feel free to stop by at our location. Mon - Fri 9:00am- 6:30pm Saturday 10:00am - 4:00pm Location: 10900 Research Blvd, Ste 160C Austin, TX 78759 (at the corner of W Braker Lane and HWY 183, in the Randall's Shopping Center) Today’s busy lifestyle often means driving to several destinations to get many of your daily to-do’s done. However, when it comes to business services, Parcel Plus is your one-stop solution. Visit our website for more info: https://www.parcelplus.com/locations/austin-tx

Can I get my passport photo taken here?

Parcel Plus | Oct 23, 2020
Parcel Plus | Oct 23, 2020

Yes! PostalAnnex can help you get your passport, including taking the photos and providing other information including forms for renewal or first-time.

What if we're talking about shipping Grandma's rocking chair or curio cabinet?  Can you do large items, too?

Parcel Plus | Oct 23, 2020
Parcel Plus | Oct 23, 2020

Yes.  As part of the Annex Brands franchise system, we can ship anything from a piece of paper to an ocean container, all expertly packed by professionals with decades of experience.

Do you offer packing assistance?

Parcel Plus | Oct 23, 2020
Parcel Plus | Oct 23, 2020

Yes. Whether you need assistance on-site or in-store, our years of experience in preparing thousands of shipments ensures your item will be packed to professional standards...one that the carriers will honor in covering your shipping against loss or damage.  If you need packing materials, we've got a variety of supplies for the job: packaging tape, labels, foam or bubble packaging and, of course, plenty of boxes in all sizes.  All designed to minimize shipping costs while maximizing protection of your valuables.

I'm moving my business, can you help?

Parcel Plus | Oct 23, 2020
Parcel Plus | Oct 23, 2020

Certainly. We can provide full moving services, including packing and transporting office equipment and furniture.

Do you offer coverages against loss or damage in shipping?

Parcel Plus | Oct 23, 2020
Parcel Plus | Oct 23, 2020

Of course, And if we do the packing, your items are covered for both loss and damage.

Can you ship anything?

Parcel Plus | Oct 23, 2020
Parcel Plus | Oct 23, 2020

Almost; the only real exceptions are hazardous materials or items prohibited by law

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