Young and Polite Children's Dentistry

Chandra jones

I was so pleased with the service and so was my daughter. Then the Dentist refused to see her again because my daughter is too shy acting. What?!!!! I grew up shy, when was this a crime. I was suggested to go to a different place for the procedure that she needed. I agreed but then changed my mind due to my daughter already feeling comfortable with her. She then refused. They never called back after I called and called to get a reason as to why. She’s still in need of dental care and THEY REFUSED! I’ve never seen this happen before. Never again. They put a bad taste in my mouth and now everyone I know won’t take their kids there. (That’s a lot of people) They all love my child and saw how that hurt her knowing that she was refused.

Richard Manship

I want to be clear that the actual practitioners of this place are wonderful. Both of my children felt comfortable and cared for at their initial visits. But the administration of this place is horrid. You can never reach a real person on the phone and they never call you back. They scheduled one of my children for a filling and when we showed up the office was closed. We also needed to schedule a procedure for my other child for over 4 months. We have left numerous voicemails and they have yet to call us back regarding either issue. And now that we've decided to switch dentists they are refusing to release our records.

Garian Adams

Made an appointment for my twins in June for today August 4th. Called to confirm the appointment before we head out to their office and they said there was no appointment today because they are only operating out of two locations. In July they sent out an email saying they would reschedule the appointments at either the Steele Creek or Waxhaw location. This morning the rep Crystal stated that they didn’t do that. My twins start Pre-K in 3 weeks and needed their dental screening for school. Very unprofessional and lied in the email about rescheduling the appointments. I took off work today for their appointment. Now I have to spend the morning calling dentist offices to see if my babies can get an appointment. Such a disappointment when you made the appointment months in advance!!

Chandra B

The front desk wasn't very friendly. But once we went back the dental hygienist was very sweet and attentive. And the Dentist was great as well.