The Spa At Ballantyne, Charlotte

Dawn Reid

I am writing this sitting in the spa lobby instead of in my couples massage booked for my anniversary. There was a mix up with the gender of my provider and when I expressed how uncomfortable I was, I was simply taken back to the locker room. My husband had already started so he is going forward with our anniversary 80 minute couples massage - while I sit here in the lobby, alone. To add to the disappointment I was just informed I am being charged 50% for NO SERVICE!!! So, one star for my experience, just advice to either avoid entirely or confirm, reconfirm and re-reconfirm and then hope it all works out or just skip the nonsense and have a great experience at the Ritz or Grand Bohemian uptown - always excellent experiences.

April Hirad

Completely overrated. I think since this is the only “day” spa in the Ballantyne area they have become lax and the luxury aspect is completely gone. I received a massage with a scalp enhancement. The masseuse barely used her fingers, only the palm Of her hand. I have had many massages and this was definitely not worth it. I contacted the spa afterwards and tried to give them a chance to correct it but they didn’t even bother replying to my email as they are so busy due to demand. Go so where else- make the trip downtown to avoid being disappointed.

Heidi Jones

Basic human rights should include a massage from Bucky. I had the 80 minute lavender massage and it was life changing It was impossible not to be in the moment as he loosened tight muscles. A day later, I'm so relaxed

Leslie Kellerman-Payne

What could be better than a girl's day at the spa? Lots of laughter and great memories were made. Thank you, Spa at Ballantyne!