Window World of the Lowcountry

Category: Window installation service

Address: 273 Treeland Dr, Ladson, SC 29456, USA

Phone: +18438908967

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

LaSonya Canty

Oct 7, 2022

Had window world install windows in my home on four different occasions. Did excellent work !!!

Daryl Thomas

Oct 1, 2022

Had an estimate appointment on 9/16. To date never received an estimate. Reached out via email and never got response. Update - Spoke to owner of company twice on Monday, seemed to "promise" me an estimate by Thursday. Here it is Saturday morning and still nothing. Went elsewhere due to horrible salesperson.

David A

Sep 30, 2022

Nothing good about any aspect from incorrect windows ordered to wait time to install. Stay away. Too many poor aspects to type. Go elsewhere

Ann Shafer Von Tersch

Sep 26, 2022

Poor customer service. Slow to respond. Poor order accuracy, long wait for installation. So many issues...too many to list here.

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Questions & Answers

Does Window World do sun rooms?

Anthony Ray | Oct 22, 2021
Window World of the Lowcountry | Oct 22, 2021

Hi Mr. Ray our location here in the Lowcountry does not currently install sunrooms but we do recommend you have Window World windows and doors installed in your sunroom so you can rely on our Lifetime Limited Warranty. Thank you for contacting Window World!

I'm overwhelmed by all the industry jargon. What do these words mean?

Window World of the Lowcountry | Oct 22, 2020
Window World of the Lowcountry | Oct 22, 2020

At Window World, it's our goal for each and every one of our customers to feel comfortable throughout their home improvement experience. We try to always explain any construction concepts in terms everyone will know when we're in the home, but we also like to make definitions available in advance. If there are any concepts you'd like to read up on as you research your options, feel free to download our Industry Terms document.

What do I do if there is a problem with the windows?

Window World of the Lowcountry | Oct 22, 2020
Window World of the Lowcountry | Oct 22, 2020

Most of the issues encountered by our customers are easily corrected and don't necessarily mean that there is a problem with your window. You are always welcome to contact us for help.

What happens to my old windows?

Window World of the Lowcountry | Oct 22, 2020
Window World of the Lowcountry | Oct 22, 2020

After installing your new replacement windows we remove all old windows from your property and dispose of them properly. If you wish to keep your old windows or storm windows, please notify the installation crew as soon as it arrives for your installation.

What type of warranty is available for my windows?

Window World of the Lowcountry | Oct 22, 2020
Window World of the Lowcountry | Oct 22, 2020

All windows and patio doors we sell come with a manufacturer’s lifetime limited warranty and a repair labor guarantee, good for as long as you own your home! Contact us or see our warranties page for more details.

How long will it take to get my replacement windows? How much time should I allow for the installation?

Window World of the Lowcountry | Oct 22, 2020
Window World of the Lowcountry | Oct 22, 2020

Since every window ordered is custom-built to fit your home and design choices, manufacturing times vary. Once delivered, the type of window being installed and the type being removed help determine the amount of time needed to complete the job. On average, each window takes about 30 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.

How can I prepare my house for my replacement windows?

Window World of the Lowcountry | Oct 22, 2020
Window World of the Lowcountry | Oct 22, 2020

Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.

Do you install replacement windows year-round? If so, will I lose a lot of heat/cooling at the time of installation?

Window World of the Lowcountry | Oct 22, 2020
Window World of the Lowcountry | Oct 22, 2020

Window World installs replacement windows year-round. An average installation will take only one day. Our crews install one window at a time and are trained to do what they can to minimize heating/cooling loss. The energy savings from your new windows will recover any incremental energy costs incurred during their installation many times over during their lifetime.

Will the replacement windows be installed from the inside or outside?

Window World of the Lowcountry | Oct 22, 2020
Window World of the Lowcountry | Oct 22, 2020

The majority of our replacement windows are installed from the outside. In some situations it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.

What types of payment methods and financing do you offer?

Window World of the Lowcountry | Oct 22, 2020
Window World of the Lowcountry | Oct 22, 2020

We offer a variety of payment methods and financing options (subject to approved credit) depending on promotional period. Please contact us for more information regarding available options.

What does "Any Size, Installed" mean?

Window World of the Lowcountry | Oct 22, 2020
Window World of the Lowcountry | Oct 22, 2020

The term "Any Size" refers to any size replacement Double-Hung window our manufacturer will construct. Currently this is a minimum width and height of 15" X 26" and a maximum of 48" X 78". "Installed" refers to the removal of a basic Double-Hung wooden window and installing your new Window World replacement window, using the existing wooden stops.

Do they have fixed windows

David Tuggle | Oct 23, 2019
El Camionero | Oct 23, 2019

Yes

Why is it so hard for them to cover a vent on the house. The salesman didn't say nothing about it. You ask for the owner to call you and he don't. If you are getting anything done with them make sure everything is told to you.

Abby Cook | Oct 23, 2018
Peter McNaughton | Oct 23, 2019

Vince are in a house for a reason. and installer can't just randomly cover vents because somebody don't like the looks of them.depending on the situation with that particular event no contractor is going to cover it they will simply frame around it or replace it with a different style than for the same size.

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