Macy's

Category: Department store

Address: 11500 Midlothian Turnpike Ste 820, North Chesterfield, VA 23235, USA

Phone: +18047945800

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Andre Johnson

Oct 19, 2022

This location obviously has great management. The store looks fully stocked and the men’s department doesn’t look like an afterthought. Great customer service, the only opportunity is the recovery / organization…. It appears to lack staffing in critical areas consistent with other retailers.

Trisha Davis

Oct 12, 2022

Order pick up was easy.

Jerry Farmer

Oct 10, 2022

Always great product and store clean and stocked.

Keisha

Oct 10, 2022

Thank you to employees DaQuan & Mia for their exemplary customer service today. I was ready to NEVER purchase from Macy's again, but they took care of my issue.

Thanks! Your review is awaiting moderation.

Questions & Answers

Is it open when it snows?

N D | Oct 23, 2019
rise of diamonds | Oct 23, 2019

Yes

Is macys having a Mothers day sale

Leonard Smith | Oct 23, 2018
Henry Morton | Oct 23, 2018

4sho

Read More

Is it open today?

Sultana Kaberi | Jan 25, 2022
Larry Holcombe | Jan 25, 2022

Of course!

Read More

Does Macy's still carry small scale furniture, what kind of furniture ?and can it be posted

Annadeane Farmer | Dec 26, 2021
Lornel Tompkins | Dec 26, 2021

Yes. Chesterfield Town Center has sofas, chairs and beds on the floor.

Read More

Are there any Giani Bernini women's wallets at Macy's Chesterfield Town Center?

Danny Collier | Oct 22, 2021
LeVione jordan | Oct 22, 2021

Yes they have some

What's a diamond bonus buy.

Barbara Rollison | Oct 22, 2021
roblox machine | Oct 22, 2021

No clue, sorry

What are the Covid safety practices like here?

Anonymous | Oct 22, 2022
Erica Trone | Oct 22, 2021

Awesome! Mask or no entry! The store is cleaned and sanitized throughout the day. Been here a few times within a month and I've seen their great safety practices.

Read More

how to get in touch with customer service at Macy's Chesterfield towne center?

Steve Smith | Oct 22, 2020
Samuel Johnson | Oct 22, 2020

Call the number and ask

Read More

What time are y'all open on labor day

Blanca Comayagua | Oct 23, 2019
Demond Randolph | Oct 23, 2019

I really don't know that , I'm a shopper just like you.

Open on Easter?

TED WOODS | Oct 23, 2019
James Reed | Oct 23, 2019

Yes

Read More

Where do I go for online purchase shipped to the store for pickup (shoes specifically)?

Cheryl Peck | Oct 23, 2019
Caresse Kimble | Oct 23, 2019

The customer service desk! Really fast its right by one of the entrances i think womens

Read More

I don’t have any question , but I would like to say that you all need better customer service representatives when people are calling for more information about products , I find it highly rude how some of the employees answer the phone

Chrissy Brown | Oct 23, 2019
Cynthia Coles | Oct 23, 2019

I've never had to call for services of any kind right now but when I go in to the store the service is great.

Read More

When is clinique giift time

Virginia Dick | Oct 23, 2018
Ahmed AlNajjar | Oct 23, 2018

I'm not sure!! But Macy's always have gifts when it comes to cosmetics products.

Can acct bal be paid at pick up counter

Jeannie Moore | Oct 23, 2018
Henry Morton | Oct 23, 2018

Yes

Read More

Do you carry Origin’s Ginger Essence cologne?

Darinda Harner | Oct 23, 2018
Scott Zincone | Oct 23, 2018

Im not sure. I will take a look in that department next time I'm there.

What is Macy's return/exchange policy?

Inner Beauty | Oct 23, 2018
Troy Little | Oct 23, 2018

Last reply is correct; mail order items do not require the reciept and can be returned to the store

Read More

Do you have coach bags

Raquel Banks | Oct 23, 2017
Vamilu Jones | Oct 23, 2017

Yes, at Macy's as well as other designers.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places