Haywood Pointe Apartments

Category: Apartment building in Greenville, South Carolina

Address: 1175 Haywood Rd, Greenville, SC 29615, USA

Phone: +18642350185

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 10AM–6PM

Friday: 9AM–6PM

Saturday: 10AM–5PM

Reviews

Ronda Shelton

May 1, 2022

They are very nice apartment's & of course love the swimming pool now that it's getting hot outside.

Kimberly Dodge

Aug 26, 2021

Truly the worst place to live in Greenville, with the worst office staff I have ever experienced. If I were to list all of the things wrong with Haywood Pointe, starting from how deceptive they are about leasing apartments that look nothing like the model, to how truly mean they are, Community Manager Lea Smith is one of the meanest, most passive aggressive, unprofessional, and laziest human beings I have ever come into contact with, I could write for hours. But let me focus this review on the flooding. For two years our apartment has been flooding during rain storms due to holes in the foundation. For two years we have been asking for them to fix this. They promised they would, but instead their solution was to stick what looks like pool noodles in the cracks. This month we were away visiting my parents. There was a four inch flood in our apartment. They knew we were out of town because I had let them know. There were footprints outside our apartment that proves they knew our apartment flooded. And a neighbor verifies both seeing them outside of it, and then staff asking if we were home. But we were never notified. A week later we came home to our expensive heirloom rug completely full of mud, mildew, and mold, our walls having black mold on them, and some of our antiques damaged beyond repair. We were not offered restitution for any of it. On top of that, according to South Carolina law, if an apartment has experienced flooding within 5 years prior to tenants moving in, they legally have to be notified. We have first hand accounts this did happen, and we were never notified. Anything we have ever asked of them has been treated with passive aggressive, mean comments from Lea Smith. We were even told to "clean the gutter yourself" that was causing some of the flooding. When our refrigerator was broken and leaking, we were told to "put a bowl under it". If you are considering renting from this apartment complex, RUN. Don't walk, RUN the other way. I wish there was a zero star rating available.

Hyewon Shin

Mar 31, 2021

I have lived here for 3 years and that was a great experience. The manager and staff are awesome and very helpful. They also have experienced maintenance staff ( three), they provided quick and perfect service. I had friendly neighbors and it was quiet to live in, so I could concentrate on my study. I really enjoyed it while I lived there. Thanks!

Mark Nolen

Feb 2, 2021

I've lived in a bunch of different apartment complexes all over Greenville. This one is by far my favorite. Couldn't ask for a better location. The buildings & grounds are well maintained, and the maintenance staff work hard keeping everything working and clean. I've only had one issue to report, and it was required a part being ordered. It was fixed within a week, so no complaints there. Neighbors near me are quiet and friendly. No issues with finding parking spots near my building. Public park in walking distance is also well maintained and very clean. You definitely won't regret living here.

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Questions & Answers

What is the fax number to Haywood Pointe Apartments?

C T | Oct 23, 2018
Louise Wijenbergh | Oct 23, 2019

Yes

Do occupants have to be on the lease?

Haywood Pointe Apartments | May 25, 2022
Haywood Pointe Apartments | May 25, 2022

We do not have occupants unless they are minors, under the age of 18. Anyone 18 years or older, must be on the lease.

Can I bring my own washer and dryer?

Haywood Pointe Apartments | May 25, 2022
Haywood Pointe Apartments | May 25, 2022

Yes! All our apartments have full size hookups for washers and dryers. If you don’t have your own, no worries! We have a laundry facility here on site!

How is trash collected? What about recycle? How do I get rid of a large piece of furniture?

Haywood Pointe Apartments | May 25, 2022
Haywood Pointe Apartments | May 25, 2022

We provide Valet Trash service for household trash. Please, only use the provided Valet Waste Trash can outside of your door. Placing just a “trash bag” outside of your door is a violation. Large furniture must be taken off site to be disposed of. The closest dump is O'Neal Residential Waste and Recycling Center.

Who will be able to get into my apartment and for what reasons? How much notice will I be provided?

Haywood Pointe Apartments | May 25, 2022
Haywood Pointe Apartments | May 25, 2022

Maintenance will have access to your apartment, but only when you request service. The only time we would make entry into your apartment without at least 24-hour notice is if there is an emergency, either in or around your apartment. For example, if your downstairs neighbor is flooding, we may need to enter your apartment to make sure you don’t have any leaks.

Are there termination fees if I need to leave suddenly?

Haywood Pointe Apartments | May 25, 2022
Haywood Pointe Apartments | May 25, 2022

If you need to break your lease, you will need to provide a 60-day written notice and provide a fee equal to 1 month’s rent as a termination fee. Any concessions you received must also be paid back.

If I need to move out, how do I give notice? When do I have to give notice?

Haywood Pointe Apartments | May 25, 2022
Haywood Pointe Apartments | May 25, 2022

When you decide its time to move, you will need to provide a 60-day written notice. An email to one of our team members will suffice, but we also have a form you can come in and sign as well.

Can I paint walls in my apartment? Can I hang things on the walls like a TV or artwork?

Haywood Pointe Apartments | May 25, 2022
Haywood Pointe Apartments | May 25, 2022

Of course! We want you to make your home, your own! All we ask is that when you get ready to move out, the walls are painted back, and any large anchor holes are patched.

Once I move in, how do I pay my rent and when is it due?

Haywood Pointe Apartments | May 25, 2022
Haywood Pointe Apartments | May 25, 2022

You can pay your rent online at Haywoodpointe.com. Rent is ALWAYS due on the 1st. A late fee is added on the morning of the 6th.

How do I access my apartment if I lose my key?

Haywood Pointe Apartments | May 25, 2022
Haywood Pointe Apartments | May 25, 2022

If it is during normal business hours, we can provide you with a spare. We do not provide after-hours lockout service.

Can visitors use the amenities?

Haywood Pointe Apartments | May 25, 2022
Haywood Pointe Apartments | May 25, 2022

Yes! They must always be accompanied by a leaseholder.

Are your apartments furnished?

Haywood Pointe Apartments | May 25, 2022
Haywood Pointe Apartments | May 25, 2022

No.

Can I use financial aid to help pay my rent?

Haywood Pointe Apartments | May 25, 2022
Haywood Pointe Apartments | May 25, 2022

Yes, any form of income is considered: financial aid, child support, alimony, disability, retirement, etc.

Can I sublet my apartment?

Haywood Pointe Apartments | May 25, 2022
Haywood Pointe Apartments | May 25, 2022

No.

Is the community pet friendly?

Haywood Pointe Apartments | May 25, 2022
Haywood Pointe Apartments | May 25, 2022

Very! We LOVE to visit with your pets!! We do have some restricted breeds, so just check with us before you apply. Once you do, you will also do a pet - screening application for each pet in your household. We allow most pets with the exception of dog breeds that are considered generally aggressive. Restricted breeds are as follows: Chow, Dobermans, Rottweilers, German Shepherds, Great Danes, Presa Canarios, Akitas, Alaskan Malamutes, Siberian Huskies, wolf Hybrids and any Pitbull Terrier breed (Staffordshire Terriers)

Is parking first come first serve or do we pay for a permit/spot?

Haywood Pointe Apartments | May 25, 2022
Haywood Pointe Apartments | May 25, 2022

It is first come, first serve. We ask that our residents have their guest park a little farther away, so all of our residents have 1st priority to the closer spots.

What if I need maintenance?

Haywood Pointe Apartments | May 25, 2022
Haywood Pointe Apartments | May 25, 2022

Just give us a call! You can call the office during normal business hours or put in a help ticket on the portal on our website. In the event of an emergency (after hours), you would call 864.235.0185 and choose the appropriate option.

Who is my cable/ internet provider?

Haywood Pointe Apartments | May 25, 2022
Haywood Pointe Apartments | May 25, 2022

Spectrum or AT&T

Are any utilities included in rent?

Haywood Pointe Apartments | May 25, 2022
Haywood Pointe Apartments | May 25, 2022

No utilities are included in your rent amount, but all of your utilities are paid with your rent. The only thing you have to set up separately is your electric account! The Resident is responsible for Power & Cable/Internet (if you choose to have it)

How do I pay my rent?

Haywood Pointe Apartments | May 25, 2022
Haywood Pointe Apartments | May 25, 2022

Online, at Haywoodpointe.com

Is renter’s insurance required?

Haywood Pointe Apartments | May 25, 2022
Haywood Pointe Apartments | May 25, 2022

Yes, renter’s insurance is required, in the amount of $100,000. Typically, that runs about $20 per month. You CAN bundle with your existing insurance company!

What deposits are required?

Haywood Pointe Apartments | May 25, 2022
Haywood Pointe Apartments | May 25, 2022

Deposits are a condition of credit. You may be approved without a deposit. If a security deposit is required, it can range from a half a month’s rent to a month’s rent.

What is included in rent for the Heywood Pointe apartments in Greenville, SC?

Angela Cavicchio | May 25, 2022
Jeffery Sullivan | May 25, 2022

Pretty sure water is separate and that’s it but i would call and ask

Rent each month is $ ?............... what is included

Amory Odell | Mar 26, 2022
Art “Chuck” Luciano | Mar 26, 2022

$1200 for two bedrooms. I believe it's just over $900 for a one bedroom. Included is valet trash service. All utilities are separate.

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