Everett Cadillac

Category: Cadillac dealer

Address: 161 US Hwy 70 SE, Hickory, NC 28602, USA

Phone: +18283583668

Opening hours

Sunday: Closed

Monday: 8:30AM–8PM

Tuesday: 8:30AM–8PM

Wednesday: 8:30AM–8PM

Thursday: 8:30AM–8PM

Friday: 8:30AM–8PM

Saturday: 8:30AM–6PM

Reviews

Anthony Ferguson

Oct 18, 2022

Very professional and knowledgeable in helping you to get the best service available. Service was done at a good pace and the department representative kept you updated on the work done. Will Continue to get my automobile serviced here at this fine establishment.

Jake and Heather Wallin

Oct 7, 2022

Great customer service. Highly recommend.

Wendy Daniels

Oct 6, 2022

The last five vehicles we have purchased came from Everett. Everyone is great that you deal with. Service department is excellent. I always recommend them to family and friends.

Billy Suttie

Sep 23, 2022

This is I believe my third or fourth Cadillac that I have purchased from Everett since 2012. Peter Parker sold me my first, Mrs Tamala Everett sold me a Cadillac CT6 that my son now drives. Sherman Powell who I’ve known for 17 years before he came to Everett sold me my Current 2021 XT5. From the time I met Mariah in service(2012) who is now in truck service, to this service appointment ASHLEY and TORI couldn’t have treated me any better. And YES my car was cleaner than when I arrived. A special kudos to TORI. Yvette in service is your sweetest employee in my opinion (every one on staff are Fantastic). I’ve become so close to Yvette, her husband is my attorney. GREAT STAFF all around. Again kudos to TORI Thank You Billy Suttie

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Questions & Answers

Can your dealership service a different make/model?

Everett Cadillac | Oct 23, 2018
Everett Cadillac | Oct 23, 2018

Yes, we can perform routine maintenance and various repairs on different makes and models.

Is there a Spanish speaker available?

Everett Cadillac | Oct 23, 2018
Everett Cadillac | Oct 23, 2018

Yes, we have a Sales Consultant, Finance Manager and a Customer Care agent who speak fluent Spanish

Can I extend my warranty? How much does it cost?

Everett Cadillac | Oct 23, 2018
Everett Cadillac | Oct 23, 2018

We have numerous options depending on the vehicle.

What timeline does the application cover (last 5 years, 10 years, etc.)?

Everett Cadillac | Oct 23, 2018
Everett Cadillac | Oct 23, 2018

It does not cover a certain amount of time but it is important to have been employed for two years and have a residence for two years.

What qualifications does the credit application review?

Everett Cadillac | Oct 23, 2018
Everett Cadillac | Oct 23, 2018

Our application reviews present address, previous address, current employer contact information, previous employer information, Gross income, Bank name, Creditor references, nearest relative, additional references etc…

Can I make payments to the same make dealership at a different location?

Everett Cadillac | Oct 23, 2018
Everett Cadillac | Oct 23, 2018

No

What payment methods are available for leasing or purchasing a vehicle (online, in person, by mail)?

Everett Cadillac | Oct 23, 2018
Everett Cadillac | Oct 23, 2018

Depending on the bank that you use to finance with, all of the options listed are available to you.

What happens at a test drive appointment?

Everett Cadillac | Oct 23, 2018
Everett Cadillac | Oct 23, 2018

The vehicle of your choice will be ready and waiting for you at an Everett Test-Drive appointment! You will be greeted by your Sales Consultant or Sales Manager and they will give you any operating instructions necessary to ensure you have a safe test drive.

What do I need to do if my vehicle has been recalled?

Everett Cadillac | Oct 23, 2018
Everett Cadillac | Oct 23, 2018

If your vehicle is equipped with On-Star, push the blue button and inquire as to whether or not your vehicle is safe to operate. If you do not have On-Star call the dealership immediately to speak with one of our Service Advisors to ensure your vehicle is safe to drive. They will equip you with the best action plan.

What services are covered under warranty, and for how long?

Everett Cadillac | Oct 23, 2018
Everett Cadillac | Oct 23, 2018

This depends on the applicable warranty period, year make and model. Typically this includes repairs to any flaws and defects in factory-installed parts. Please call our Service Department for more details. We include a 10 year/ 10,000 mile warranty on all of our new vehicles.

What parts are in stock for what models?

Everett Cadillac | Oct 23, 2018
Everett Cadillac | Oct 23, 2018

We currently have over 11,000 part numbers. Our year models range from 1975-2018. We also are a part of General Motors same day repair program which helps us ensure that we maintain the most commonly needed parts.

When and how will I receive my license plate?

Everett Cadillac | Oct 23, 2018
Everett Cadillac | Oct 23, 2018

If you are transferring your tag it is immediate. If not, you will receive it in the mail within three weeks.

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