Ulta Beauty

Jenna

I was reading previous reviews about this location regarding customer service- let me just say they have DEFINITELY fixed the lack of employees asking customers if they need help. We were in the store for about an hour and were approached by the same girl, I kid you not, at least 8 times. Now, I appreciate the fact that they go around and ask people if they need help... but enough is enough. I am very educated as far as cosmetology goes and I don't like being approached at Ulta because in my opinion and experience, they don't know what they're talking about. I feel like people put a lot of trust into these employees who at the end of the day, might know how to cake on makeup onto themselves but have no idea how to read other people's skin or needs. Then customers walk out spending $ hundreds and they're unhappy with what they were talked into.

Darlene Walters

I have a guy Bucky who does my hair he does a great job

LeanaCecelia

Everyone is nice and helpful when I come in!

Ravi Vuppala

Horrible place to shop. I had to buy something for someone. I proceeded to counter. I was on a business call. She asked for phone number. I put my call in hold and gave her info. Then she starts asking for name, address,etc. What a horrible way to collect info of a customer. I finally asked why do you need all the information to sell a product. Then she says she doesn't need it but if I don't give the information I can't exchange and sale is final. Horrible attitude and horrible buying experience. You can ask for receipt for return or exchange. Why is customer profile needed to return or exchange other than cheap marketing technique. I would never buy anything from this brand again.