Serenity Behavioral Health Systems

Pleasant Serenity

It was ok. Everyone was REALLY nice except this one lady. She is white, old, and she has a hunchback. She was in building A. I admitted myself because I have been having suicidal thoughts, it was going good at first and she brought up putting me into a hospital, I cannot afford going to this hospital and she mentioned that there are no more beds avaible for me and to come back tomorrow, I told her I have work that day and cannot afford to miss days otherwise I will. I was trying to see what other options I have, but she just flat out told me "well you don't need to be here then". What "nurse" tells a suicidal patience that they don't need to be here because they can't afford it. Damn at least let me down gently I did however get to talk to a man, I think he was a counselor, he got me to calm down and I'm feeling much better. Whoever that lady is NEEDS TO BE FIRED. She brought up payment methods MULITPLE TIMES throughout the whole conversation instead of being a comforting person.

tangela Andrews

My mom was in transferred to Serenity Hospital after having gallbladder surgery. Since day one she was on the decline at this facility. she went there for rehab purposes but ended up with tubes up her nose having no idea where she was or what was going on. every other day she had a new nurse who had no idea at all what was going on with her condition. My father was extremely stressed at the care my mother was receiving. She didn't get better until we had her transferred to University Hospital (Piedmont Hospital of Augusta). Please don't leave your family members at this facility.

Rname Tsouth

For staff you have (get more) and population with high drop out rates...lead to staff turnover.YOUR CARF IS EXPIRING. get funding and incentives CASE MANAGEMENT to stoping some of the disenrollment and TIME CONSUMING INTAKE. use peer specialists? get care(masters level) care managers and CASE MANAGEMENT TEAMS. IT IS A BIG JOB..but more SMI and SUD funding e ists now more than ever. . P s remove mental retardation from the 1990 plaque.....out dated..stigmatized Rick

Miss Bee

Mental health advances are slim. But when people working in mental health are comfortable with being condescending and rude all the while being funded, perhaps it is time for taxpayers to consider demanding more and better. Kemp cut chunks of funding, yet they have their jobs and state pensions so they don't care about their impact on families and community. Be wary and support your loved ones to help ensure they're being cared for. It's time this group is held accountable.