Address: 4840 Tanger Outlet Blvd Ste. 1094, North Charleston, SC 29418, USA
Phone: +18437447675
Sunday: 12–7PM
Monday: 10AM–9PM
Tuesday: 10AM–9PM
Wednesday: 10AM–9PM
Thursday: 10AM–9PM
Friday: 10AM–9PM
Saturday: 10AM–9PM
Matthew Lombardo
I have to give a HUGE rating to Kay Outlet! I went in earlier to have a watch battery replaced. First stop was Zales, the associate there looked at my watch (Michael Kors mind you...)said...go to Northwoods or Citadel we cant do it here (This is after I have told they change watch batteries there) I decided to head to Kay which is right behind Zales. I was first greeted by three very friendly women. Mary, who took my watch to change the battery could not have been nicer! TOP NOTCH customer service! She also explained the warranty on the battery (LIFETIME WOW!!!) and was all around a delight to chat with! Kay Outlet...I hope you read this because Mary is a FANTASTIC sales person. I most certainly shall return for any jewelry needs I may have in the future!
cas Nesmith
Didn't have any issues with getting a product cleaned. Associate was very friendly and helpful with product information and recommendations.
Jay Patel
Please be careful when you spend your money here. They will make you to buy you expensive stuffs with the insurance but they will not clarify the inside things what would be covered in that insurance. Once you will go and try to get clean or polished your jewelry after that they will let you know that if you loose the diamond from a jewelry you ll have to pay for that diamond.. And this thing they have to clarify when you are buying the jewelry first time not when you go after few months to clean that jewelry.. In short they are trying to cheat you with all there discounts offers. Thats worthless… Lady was offering me the $3999.00 ear rings only For $1199.00 How they can afford that much discount?? And she was making me to buy $170 worth insurance with that too..
N
Mary in Tanger Outlet in North Charleston South Carolina was amazing!!!! I had no idea what I wanted but wanted unique something no one else has or will have for an engagement ring & wedding band. She was so patient with me. She showed me several different styles & went with what I liked about everything she showed me. I couldn't have asked for anyone better!! I'm so glad we went there instead of somewhere else.
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Yes, Kay Jewelers Outlet offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers Outlet also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers Outlet regardless of where it was purchased.
Yes, Kay Jewelers Outlet can appraise jewelry regardless of where it was purchased. Kay Jewelers Outlet offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay Jewelers Outlet’s website.
Yes, Kay Jewelers Outlet offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.
Yes, Kay Jewelers Outlet can inspect your jewelry and test your diamonds for free.
Yes, every Kay Jewelers Outlet can examine and repair most watches. Kay Jewelers Outlet’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers Outlet regardless of where they were purchased.
Yes, Kay Jewelers Outlet can professionally clean jewelry for free.
Yes, Kay Jewelers Outlet can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers Outlet also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.
Yes, diamond trade-ins purchased at Kay Jewelers Outlet are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.
Yes, Kay Jewelers Outlet can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay Jewelers Outlet can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.
Yes, Kay Jewelers Outlet offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay Jewelers Outlet regardless of where they were purchased.
Yes, Kay Jewelers Outlet can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers Outlet regardless of where it was purchased.
Kay Jewelers Outlet can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.
Yes, Kay Jewelers Outlet can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.
No, most Kay Jewelers Outlet locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.
Yes, every Kay Jewelers Outlet can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers Outlet regardless of where they were purchased.
Yes, Kay Jewelers Outlet will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.
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