DEWALT Service Center

Category: Tool repair shop in Norcross, Georgia

Address: 6115-C, 6115 Jimmy Carter Blvd Suite F, Norcross, GA 30071, USA

Phone: +17702461710

Opening hours

Sunday: Closed

Monday: 7:30AM–4:30PM

Tuesday: 7:30AM–4:30PM

Wednesday: 7:30AM–4:30PM

Thursday: 7:30AM–4:30PM

Friday: 8:30AM–4:30PM

Saturday: Closed

Reviews

Tauhid Jones

Aug 10, 2022

This place has very outrageous pricing for equipment

Ethan Martin

Aug 8, 2022

It says Dewalt service, but don’t expect much, or you will likely be disappointed. I got cheated on the 3 yr warranty on my batteries.

Luciano Santiago

Jun 23, 2022

I have waited 3 months for my miter saw to be repaired and still have no answer when will be ready, 3 months and counting 😡

danny bass

Jun 12, 2022

I took my dewalt nailgun here for repair it was hanging up on me . They kept it for a year and they gave it back to me tore apart in a box. Told me for months they sent it off to dewalt Nope they had it the whole time.

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Questions & Answers

What is phone number

Stan Howington | Oct 23, 2017
Billy Griffin | Oct 22, 2020

Need #

A question, friend, I have a Kobal brand bench tile cutter, they also repair that brand, it is new for three months, but it no longer turns on.

Jose luis Urzua | Aug 23, 2022
Antonio Torrecitas | Aug 23, 2022

The store is not only the DEWALT brand. Only for brand guarantee

G morning. Does the service center carry any 28 volt battery?

Maria Escobar | Oct 22, 2021
Alberto Martinez | Oct 22, 2021

Not sure should be give a call to the store they have all kind a battery

Is this store open to public yet?

Florencio “lencho” Avonce | Oct 22, 2020
Florencio “lencho” Avonce | Oct 22, 2020

Perfect thank you guys

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I have a dewatt inflator model DCC0201. The compressor will not come on. What do I need to do?

Bill Phillips | Oct 22, 2020
Danny Hoverter | Oct 22, 2020

Yes that is a great answer it will take 2 to 3 days to look at it but yes I agree

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Does a DCB115 battery charger replace a DCB107 ?

Steve Loftin | Oct 22, 2020
Glenn Lowery | Oct 22, 2020

Yes. The DCB115 is the standard 20v charger. The DCB107 is a limited production charger that is put into some retail tool kits to keep the cost down.

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Do you have the sanding pad PTA 36 for A PCS 3 0r 5 air sander

H R Hommel | Oct 22, 2020
Cisco | Oct 22, 2020

No, I do not.

I'm in the plumbing business and I don't need something that's going to have half the life span battery and tools. I wanna know what your going to do about this. Its false advertising

Mark Anthony | Oct 23, 2019
Gordon Stabley | Oct 23, 2019

Shoulda gotta see

I bought the 7 tools set last week during a promotion at home Depot. It advertised as brushless tools hence the XR on the tools and the box. Get home and my tools are indeed not brushlesbrushless not brushless.

Mark Anthony | Oct 23, 2019
Glenn Lowery | Oct 23, 2019

If you believe that the tools in the box are not correct, I suggest that you go back to the store and explain it to the store. If the tool kit is truly advertised as brushless, every tool in the kit will be brushless. If you want to stop by the service center to verify the tools, that can also be done.

Can I mail my tool for getting fixed?

ernesto loravelasco | Oct 23, 2019
Gordon Stabley | Oct 23, 2019

I wouldn't advise it. I got a better deal because I was there in person.

Hi, i have a Dewalt DW083 3 beam laser that ive bought online but the off switch doesn't work. It doesn't turn off? What can yall Do?

Ricardo Mendoza | Oct 23, 2019
DEWALT Service Center | Oct 23, 2019

Hi Ricardo - Thanks for reaching out. I'm sorry to hear about the trouble you're having with your DW083 laser. You can bring it into our DEWALT Service location, where our factory-trained staff will be able to diagnose the problem and set you up with a repair. Thanks! - DEWALT Service Customer Care

Do you repair batteries? Case is broken

Diane Suter | Oct 23, 2018
DEWALT Service Center | Oct 23, 2018

Hi There - We have a number of service solutions depending on the type of battery, warranty coverage, and kind of damage. For your safety, please do not continue to use the damaged battery and bring it into your nearest DEWALT Service Center when you can. Thanks! - DEWALT Service Customer Care

You have router cordlles dewalt 20v?

Oscar Clemente | Oct 23, 2018
DEWALT Service Center | Oct 23, 2018

Hi Oscar, Thanks for reaching out. DEWALT does not make a 20V MAX cordless router at this time. Feel free to reach out with any more questions! Thanks - DEWALT Service Customer Care

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My 16 gal 6.5hp shop vac has stopped -wont start Is it worth taking in to service? How can I trouble shoot myself to repair it myself? Thanks

William Beverley-Blanco | Oct 23, 2018
Quentin Sebastian Foster Sr | Oct 23, 2018

I believe it is worth taking it to the Dewalt store but another option is you tube see if someone has a video in reference to your brand. You maybe surprised.

My 18 volt impact driver tore up will y’all replace it

Tj Joiner | Oct 23, 2017
Quentin Sebastian Foster Sr | Oct 23, 2017

Its a 90% chance they can fix it for you. If they cant fix it then replacement would be the next step but that is according to your warranty.

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