Marion Pack And Post

Category: Shipping service

Address: 242 N Main St, Marion, NC 28752, USA

Phone: +18286598155

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Kaye Mills

Jul 8, 2022

Great people operate this business. They are very friendly and helpful.

jay davis

Mar 15, 2022

Will be going here for all my shipping needs! Sarah Clark was very sweet and helpful. I needed to send a riffle back to a company for recall reasons, went to the marion post office with my currently broke hand in a cast, the post office wouldn't offer help with boxing it up or or helping me write since my writing hand is down.... was treated very poorly. Then Sarah at the packing post took care of everything right away. Highly recommend them!

Jerry Wagner

Oct 18, 2021

Charged me 30.03 last week to mail a UPS ground package. Looked it up and the UPS cost was 17 bucks and some change. Called them and they stated that they had no control over their charges - UPS sets them. Sounded shady so I called UPS. UPS said absolutely NOT. Third party stores set their own prices. Tried to call back several times - no answer. Left message on machine asking owner or manager to call me about this - never returned my call. Work on honesty, customer service, returning calls, and fair pricing.

Kathy (Kat)

Jun 19, 2021

Best small town shipping facility ever! Friendly, detail oriented, quick, personable!!! I could go on and on. They are amazing! So glad they are in our little town. I never go anywhere else! They are the best.

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Questions & Answers

I got a prepaid lable sent to me by email to send an item back. Can yall access my email to print that out or do i need to go to library?

Jessica Greene | Jun 19, 2020
Bill Biggs 3 | Jun 20, 2020

Yes their great I had a label sent to my phone and no printer , they took care of it

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I paid you $40.08 for a guaranteed timely UPS delivery of #81998. That delivery was late. UPS said I was entitled to a full refund. You were to take care of this but failed to make the necessary request to UPS. When do you plan to make this right?

Clarence Vance | Jun 20, 2019
Marion Pack And Post (Owner) | Jun 21, 2019

Mr. Clarence, we've spoken about this matter multiple times. I got a different story from UPS than you claim. I even called them in front of you on speaker phone and let you hear it. If you want me to explain it again you can contact me at 828-659-8155 or you can contact UPS at 1-800-742-5877.

Has anyone else experienced this? Every poor review is followed up by an excuse in lieu of a genuine apology. Excuses never help anyone. 🤷🏼‍♂️

DK Brackett | Nov 21, 2021
Arley Smith | Nov 22, 2021

How do you complain about the pack n post? You bring a package to be sent, put your own label on it from the house n send it fed ex if your not happy with them. Ridiculous, people just wanna complain about everything! I appreciate them as a small business that does a valuable service to our small town!

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Can I use a prepaid USPS shipping label with Fedex?

彼の王女様 Kate | Jun 19, 2021
Marion Pack And Post (Owner) | Jun 20, 2021

We would have to see the label to answer that question. Thanks

Is it cheaper to have my own package boxed and ready to mail rather than have you all use your box and filling?

Lisa Boyd | Jun 19, 2021
Marion Pack And Post (Owner) | Jun 20, 2021

We do charge for packing item(s). If you already have materials to package your item(s) you would come out cheaper. If you do not already have the items needed to package your item(s) to insure they make it to their destination in one piece you would not come out any cheaper.

1. Do you provide notary service? 2. Do you provide printing service (Need to print an email)

Jules K | Jun 19, 2020
Michael Gossett | Jun 20, 2020

Not sure about either one.

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Did Clarence Vance finally move on?

Jacob Ferguson | Jun 19, 2020
RS | Jun 20, 2020

I don't recall

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Are you open on holidays

Sonya Russell | Jun 20, 2019
Marion Pack And Post (Owner) | Jun 21, 2019

I am always closed on holidays when the UPS, FedEx, and mail trucks don't run. Tuesday, January 1 New Year’s Day Monday, January 21 Birthday of Martin Luther King, Jr. Monday, February 18 President’s Day/Washington’s Birthday Monday, May 27 Memorial Day Thursday, July 4 Independence Day Monday, September 2 Labor Day Monday, October 14 Columbus Day Monday, November 11 Veterans Day Thursday, November 28 Thanksgiving Day Tuesday, December 24 Christmas Eve Wednesday, December 25 Christmas Day

What date did you make the request for that refund? If you did make that request, why did UPS say that no request was made, as per the printout you gave me?

Clarence Vance | Jun 20, 2019
Marion Pack And Post (Owner) | Jun 21, 2019

“If we did not attempt to deliver your shipment by the guaranteed date or time, you can submit a request for a service refund by. Calling 1-800-PICK-UPS® (1-800-742-5877) and say “Refund”. Or logging into the UPS Billing Center and selecting Request a Refund.“ There are two ways to get a refund. One by calling the automated system and two by logging in to the website. You have to wait until you’re billed on Sunday to request the refund. I requested it both ways on the following Monday. Both ways were denied because UPS said it was on time. I even put it on speaker phone and did the phone in request in front of you proving that is what it said. When I called the UPS customer service person they said I can’t get the money back because the UPS driver said they delivered it on time as quick as possible when the receiver was available and the business was accessible to be delivered to. All I do is sell labels for UPS . if you don’t like their policy you can call them and complain.

Both you and UPS told me I was entitled to a full refund of my $40.08 because of the late delivery of #81998 AND that you had to make the request for that refund because I was a third party shipper. Why did you NOT make that request?

Clarence Vance | Jun 20, 2019
Marion Pack And Post (Owner) | Jun 21, 2019

I did make the request on speaker phone in front of you. It said clearly to both of us refund not available. I’m sorry UPS didn’t refund you but they claim they delivered it on time. The man got the package. I am only a middle man that sells labels for them. I can’t be responsible for refunding you when they tell me it was on time and don’t issue me the refund. You can call me if you want, but you will get this response every when you keep asking me this same question over and over.

Do you have a ups drop off box?

Sarah Hicks | Jun 20, 2019
Marion Pack And Post (Owner) | Jun 21, 2019

You can do a UPS drop off here between 9:00AM - 5:00PM Monday through Friday. There are after hours drop boxes at 5th 3rd Bank, BiLo Shopping Center, Fastenal, and Love's Truck Stop if you are sending a small item.

Do you have a fax machine for the public use?

Kimberly Ashe | Jun 20, 2019
Kimberly Ashe | Jun 21, 2019

Thank you. What are your hours tomorrow?

Are you still in business?

Maria Sanchez-Nunez | Jun 20, 2019
Marion Pack And Post (Owner) | Jun 21, 2019

Yes

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I need to return a small hand gun to the manufacturer in Florida for warranty repair. Do you ship weapons?

David Webb | Jun 20, 2018
Marion Pack And Post (Owner) | Jun 21, 2018

If you have a prepaid label from the manufacturer you can ship it here. If not, you would have to go to a gun store or someone with a federal firearms license and let them ship it.

Do you take phone bills and light bills

Thomas Edwards | Jun 20, 2019
Marion Pack And Post (Owner) | Jun 21, 2019

Yes

Can You ship things via ups?

Sharon Heter | Jun 20, 2018
Marion Pack And Post (Owner) | Jun 21, 2018

Yes

Do you send fax?

Melissa Queen | Jun 20, 2018
Marion Pack And Post (Owner) | Jun 21, 2018

Yes it’s $1/page.

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