Burlington Pediatrics

Category: Medical Center

Address: 530 W Webb Ave, Burlington, NC 27217, USA

Phone: +13362288316

Opening hours

Sunday: 1–3PM

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: 9–11AM

Reviews

Katy Pingleton

Sep 14, 2022

I have never had such a horrible experience with a pediatric service. The check-in staff are some of the rudest people I’ve ever had to speak with or work with, and the entire way the clinic is run is disorganized and inconsistent. I had called the previous day about a concern for my daughter, and was told that I could bring her in from 8-8:30 for walk in and that she’d been seen. I came at 8:15 and was turned away because they had already filled up their walk-in slots. I would like to see some consistency when it comes to information being told to parents. It should be mentioned that there are limited spots and that’s it’s not a guaranteed thing to be seen, otherwise I would’ve taken my hurt child to Urgent Care instead. I understand that maybe there aren’t enough providers to see more than 8 people, however the tone of voice and rudeness that I received from the staff is why I am taking my time to write this review. I have had similar experiences with the staff like this before and it baffles me that they are allowed to speak to patients in this way.

Queen “ZI” Zi

Dec 18, 2021

This Pediatrics is the worst!!!! Grand daughter sick and they wouldn't even write her prescription. She congested, running nose!!! Will see if I can file a complaint with the NC Board of Pediatrics. With all the other complaints they should even be able to operate in the state of North Carolina.

Ashley Swanson

Dec 3, 2021

This place is simply awful. We waited 40 mins for our appointment, the staff was rude and in absolutely no hurry to do their job. I’ll never come back to this doctors office.

Teresa Duckworth

Nov 12, 2021

Well i call an call an can be on hold for a hour an a half an nobody can answer the phone an when they do answer the phone they try to say it a no show i done my part an tried to call 2 hours a head an because they didnt do theres they told me that if he missed a appointment that they wasnt going to see him anymore Do better Burlington Pediatrics And take responsibility for y'all's actions and y'all not doing right have a great day

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Questions & Answers

How to get pin from providers?

jennyfer asis | Feb 24, 2022
Burlington Pediatrics | Feb 24, 2022

Please call our office for questions regarding our portal.

Are the flu shots available yet? If not now when??

Iris Mccain | Oct 22, 2021
Burlington Pediatrics | Oct 22, 2021

We are in the process of getting our office ready to give flu vaccines! Please check our website or Facebook page for updates when they are available. We also anticipate doing Saturday flu vaccine clinics in the fall as we have done in the past!

Why does it say opens at 830 but the phones are still off 10 minutes til 9? I have a sick child that needs to be seen ASAP

Tiffany Mæ | Oct 22, 2020
Burlington Pediatrics | Oct 22, 2020

Thank you asking your question. All three of our offices open at 8:30 AM for walk in urgent care appointments. Our staff is dedicated during this time to check in patients that are in the office. We offer scheduled appointments starting at 9:30AM if you prefer. We are happy to schedule a same day appointment for you. You can sent us a request via your portal account or you can call after 9AM.

Is Sunday open for walk-in or appointment only?

Melissa Light | Oct 22, 2020
Darsha C | Oct 22, 2020

walkin after 1 I think. I always call

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