Tristan's Chimney Service

Category: Chimney services

Address: 1203 Millers Gap Hwy, Newland, NC 28657, USA

Phone: +18332436153

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Becky Kellogg

Oct 16, 2022

The service was timely, efficient and well done. We will continue to use their services.

Josiah Willard

Aug 14, 2022

Harley Starnes, was our tech and he did a very thorough cleaning and inspection of our fireplace and chimney. Tristans sent an email with a picture of him before he arrived in order that we were confident of what to expect. He went over his inspection with me in detail when he had completed the work. All in all very professional.

OneBird OneBear

Jul 8, 2022

Chance and Harley were super professional today. They swept our fireplace and showed us what they saw in the chimney. Would definitely recommend them to anyone who needs their fireplace assessed and/or swept.

Margo Wilantowicz

Jul 7, 2022

Chance came to do an inspection for us. He was extremely knowledgeable and took his time to explain our options as far as repair. Everyone I have been in contact with were very polite. They were able to fit us into their schedule in a timely manner. Would definitely recommend!!

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Questions & Answers

If my chimney doesn't meet the current standard, can't I just put a gas log set in it?

Tristan's Chimney Service | Feb 24, 2022
Tristan's Chimney Service | Feb 24, 2022

Gas logs are not a repair system. The firebox and venting system must still meet the standards set by the manufacture of the log set as well as the NFPA 211.

Should I do anything before my chimney sweep appointment?

Tristan's Chimney Service | Feb 24, 2022
Tristan's Chimney Service | Feb 24, 2022

Have decorations and valuables removed from the hearth area or from around the floor directly in front of and to the sides of the fireplace, before your certified sweep arrives. Also please refrain from having a wood fire for at least 24 hours prior.

How long does a chimney sweep appointment last?

Tristan's Chimney Service | Feb 24, 2022
Tristan's Chimney Service | Feb 24, 2022

The process can usually take an hour to an hour and a half.

Why is my fireplace stinky and what can I do?

Tristan's Chimney Service | Feb 24, 2022
Tristan's Chimney Service | Feb 24, 2022

Most chimney odor problems are a result of creosote paired with humidity. The simple solution is to have your chimney cleaned and waterproofed. Be sure to have your chimney checked for leaks as well and ask about a top-mounted damper.

What is causing my fireplace to smoke and what should I do about it?

Tristan's Chimney Service | Feb 24, 2022
Tristan's Chimney Service | Feb 24, 2022

If your fireplace is smoking, check for these things: Creosote buildup in the flue and on the cap, animals and nesting materials, or other flue blockages. The best way to handle these things is to have your chimney professionally cleaned.

How often should I have my chimney checked?

Tristan's Chimney Service | Feb 24, 2022
Tristan's Chimney Service | Feb 24, 2022

The NFPA recommends that you get your chimney inspected annually, and swept as needed.

What should I do if I have a chimney fire?

Tristan's Chimney Service | Feb 24, 2022
Tristan's Chimney Service | Feb 24, 2022

If you have a chimney fire, call the fire department and evacuate your home. Do not use your chimney and fireplace until it has been professionally inspected and cleared for use.

Why do I need to have my chimney professionally cleaned?

Tristan's Chimney Service | Feb 24, 2022
Tristan's Chimney Service | Feb 24, 2022

Whether you burn wood or fire logs, flammable particles are created and carried up with the smoke. These particles can settle along your chimney liner and cause a chimney fire, which can easily spread to other areas of your home through cracks in the liner. We recommend as well as the national fire protection association an annual inspection

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