Generations Women’s Health

Megan Proudley

Cannot recommend Dr Willard enough. All of my friends who look for new OBs I send here. I’ve been seeing him for several years now, and he was one of the first doctors that I ever felt like listened to my concerns and addressed all of them. I could not be happier. All of the MAs and receptionists I’ve met through the office have also always been lovely and professional. Office itself is clean and comfortable. I can’t imagine going anywhere else for women’s health.

Gabby M

I’ve called on multiple occasions, for test results and to cancel/reschedule an appointment that I couldn’t make. Whoever I spoke to, each time, was the rudest customer facing employee I’ve ever spoken to. I called a couple times for test results that I was assuming were not good. I couldn’t get connected with the lady (Her name was Liz. I’m not sure why, but she was the only one allowed to give me my results and I couldn’t reach her due to conflicting schedules so I called more than once) and when I finally did, I was slightly frantic after worrying all day about my results. She made snide comments to me about how busy her schedule is and that she has other patients to deal with besides me. I apologized and told her I wasn’t trying to be a pain, I was just terrified about the worst case scenario for my results all day. This is not how you deal with a patient that is scared over their test results / treatment. She had 0 empathy and was start to finish extremely rude and unpleasant. Called again today to cancel an appointment to reschedule, and again, start to finish was incredibly rude and didn’t want to help me. I was going to reschedule but due to multiple phone calls with such mean service, I’m instead just going elsewhere. It’s a shame because the nurse and doctor who actually saw me at my last appointment were kind and helpful. I thought originally that this was a one-off and the lady was just having a bad day.. only to receive the same attitude every call. This staff has to give their patient’s bad news and there’s a level of empathy required there.. it’s ridiculous to receive a bad health report and then also have to deal with being reprimanded by the staff. While the nurse and doctor were fantastic to me, the lady answering the phone is enough to make scheduling here not worth the (extremely rude) hassle.

Brittany Byrd

They are amazing! I went to others doctors in the past felt like number and wasn’t listen too. Generations women’s health is top rewarded doctors for our area! I see how they have so many reward signs on their wall! They definitely helped me threw my pregnancy and really listen to my birth plan. They do sometimes have to reschedule if they have large number birth. Which I expect that more especially when I was pregnant thinking I would rather my doctor be there to deliver my child then have her at the office checking me out for year checkup. They also do surgeries as well. Please be understandable sometimes they might have rescheduled or place you with one of other doctors at office or nurse practitioner. That’s why it’s so great to meet all four of them. Definitely check this place out!!

Ris Salazar

Everyone is great here.