MedExpress Urgent Care

Category: Urgent care center

Address: 300 E Plank Rd, Altoona, PA 16602, USA

Phone: +18149463801

Opening hours

Sunday: 8AM–8PM

Monday: 8AM–8PM

Tuesday: 8AM–8PM

Wednesday: 8AM–8PM

Thursday: 8AM–8PM

Friday: 8AM–8PM

Saturday: 8AM–8PM

Reviews

Hunter Fletcher

Aug 11, 2022

I went to this site for a pre-employment drug screening and waited 2 hours. I felt stuck because my drug screening was issued on Sunday morning at 7am and expired in 48 hours, which would be 7am Tuesday. Well nowhere is open on Sundays to take a drug test and nowhere is by 7am. I am not the best at just getting up and going so I thought I’d just go here since they close at 8pm and by 4. That was a mistake! Had I known I would have gladly went to another collection site! I should have asked about the wait but I didn’t have many other options at the time. People were told about the wait being 2 hours for physicals and other things that require a physician so I can understand, however all I needed to do was pee in a cup. They don’t even test it on site.

Shannon Durham

Aug 8, 2022

I'm from out of state, here visiting family and ended up needing an urgent care visit. I can honestly say this was the best urgent care I've been too! Whole visit was maybe 30 minutes. Saw the NP Desiree and she is an absolute gem, keep her at all costs MedExpress!!! Admin staff from check in to check out was equally wonderful, very quick, efficient and extremely nice. I ended up having a sinus infection that just needed an antibiotic, but since it was with Covid symptoms, they have you call while you wait outside and get all your info over the phone so you don't have to wait inside and possibly spread something to other patients. Very easy process! Thank you all very much for the excellent care!

mitchell greaser

Aug 1, 2022

The worst place to go takes over an hour to go back when there’s only 2 other people in the lobby

Elanor Bonta

Jul 29, 2022

We arrived at 2:00 because my dad just needed to get his ears cleaned. It was over an hour before they actually called us to the desk to pay, and then ANOTHER hour to actually call us in. We left 5:30 and the actual procedure still ended up taking forty minutes even though it should only take ten or twenty. Abysmal wait times.

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Questions & Answers

Do they accept UPMC FOR YOU?

Doris Hays | Oct 23, 2019
Max Bjizzler | Oct 23, 2019

Yep

Do they call in general prescriptions to your pharmacy without being seen?

Teresa Speckhart | Oct 23, 2019
Mary Fagans | Oct 23, 2019

I'm not positive, but most likely no.

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Do you perform physicals for drivers license permits? If so, do you have a general cost for it?

Joe Megahan | Oct 23, 2018
Amanda Stoner | Oct 23, 2018

Yes $80

Do you except UPMC for life and the access

Pam Hinterberger | Oct 23, 2018
colie bby | Oct 23, 2018

Yes they do except those insurances..

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Do they do anything about head injuries? I already have a brain injury and just hit my head and don't want to wait all night to be seen in the ER

Christa Harf | May 25, 2022
MedExpress Urgent Care | Jun 24, 2022

MedExpress does not provide treatment for head injuries. If you think you are experiecing a medical emergency please call 911.

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How much does a visit cost

Cindy Chesny | Jan 25, 2022
MedExpress Urgent Care | Jan 25, 2022

The cost of a visit to MedExpress varies by patient based on the services they receive and the specifics of their insurance plan. MedExpress accepts most major insurance plans to help patients avoid out-of-network costs and also offers affordable pricing for those without insurance. If you have insurance, you can follow-up with your health insurance provider to double check if MedExpress is covered under their health plan and any expenses that may be incurred such as co-pay, deductibles, or co-insurance. For those without insurance, self-pay services start at $119 in PA centers.

Does the Altoona Med Express give rapid covid antigen tests for travel purposes and how long does it take to get results?

George Pisanick | Oct 22, 2021
MedExpress Urgent Care | Oct 22, 2021

Thank you for your question! MedExpress is offering COVID-19 evaluations and testing for travel considerations. We currently offer both rapid antigen and laboratory send-out PCR COVID-19 testing. The type of test administered is determined by our providers after a medical evaluation and is based upon CDC recommendations, the type and duration of symptoms, and travel considerations. Timing may vary depending on the volume of tests being performed by our commercial lab partner, but it is currently taking around 3-7 days for patients to receive send-out laboratory PCR results.

If I come in tomorrow for a tb test are they able to read it Saturday?

Michelle | Oct 22, 2021
MedExpress Urgent Care | Oct 22, 2021

Hi Michelle -- A TB test must read between 48-72 hours after it is planted. Hope this helps!

What types of COVID-19 testing does MedExpress offer?

MedExpress Urgent Care | Oct 22, 2021
MedExpress Urgent Care | Oct 22, 2021

MedExpress is offering COVID-19 evaluations and testing at designated centers to help support our local communities' health care needs amid the pandemic. In order to ensure individuals receive the highest-quality care and treatment, all individuals seeking care at MedExpress for known or suspected COVID-19 cases will receive an examination by a MedExpress health care professional who will determine if testing is needed and which testing method may be most appropriate, including rapid antigen and laboratory send-out PCR COVID-19 testing. Please note that for the most accurate COVID-19 test results, the CDC and the American Academy of Family Physicians (AAFP) recommend that individuals who are not showing symptoms, but who have had close contact with an individual who has tested positively for COVID-19, wait five to seven days after the known exposure to get a COVID-19 test. Additionally, the CDC and AAFP recommend self-quarantining for 14 days after a known exposure to COVID-19, even if no symptoms are present.

Do I need an id

autumn ianuzzi | Oct 22, 2021
MedExpress Urgent Care | Oct 22, 2021

Hi Autumn -- We do ask you to show a photo ID when checking-in at our centers, but it isn’t required for treatment; however it is an important safe-guard to make sure we are identifying you as the correct person, and you will be required to pay at the time of service as we are unable to bill insurance without proper ID. Also, without a proper ID, we might not be able to prescribe certain types of medication. Acceptable forms of ID include a valid driver’s license, valid Dept. Motor Vehicles Photo Identification Card, valid passport, valid U.S. Military Identification Card, credit card with picture ID, employee identification card issued by employer with picture and full name or a student ID card with picture and full name.

How do I pay my bill?

MedExpress Urgent Care | Oct 22, 2020
MedExpress Urgent Care | Oct 22, 2020

You can pay your bill online by visiting our Bill Pay Portal on our website. You’ll need to know your quick pay code, which is located on your patient statement at the top right of the page. For more details or to direct questions to our customer service department, please visit the Pay My Bill section on our website.

Will they xray arm for possible break

THERESA PHILLIPS | Oct 22, 2020
MedExpress Urgent Care | Oct 22, 2020

Yes, X-rays are available at all MedExpress centers. Hope this helps!

Does MedExpress offer a telehealth option?

MedExpress Urgent Care | Oct 22, 2020
MedExpress Urgent Care | Oct 22, 2021

Yes, MedExpress is proud to offer patients the option of a Virtual Visit. Speak with one of our providers from the comfort of your home with secure video conferencing. All appointments subject to availability. Patients must be physically located in states where service offering is available in order to utilize this service. Please be advised that some illnesses and injuries are more appropriately treated in-person, and you may be asked to visit a MedExpress center in-person or directed to another health care provider or facility, when appropriate. Please visit our website to learn more about this offering.

Can MedExpress write prescription refills?

MedExpress Urgent Care | Oct 22, 2020
MedExpress Urgent Care | Oct 22, 2020

Prescriptions require a visit with one of our providers, and we may potentially prescribe limited prescription refills. However, we cannot provide refill prescriptions for controlled substances or birth control.

Does MedExpress make referrals to other healthcare providers?

MedExpress Urgent Care | Oct 22, 2020
MedExpress Urgent Care | Oct 22, 2020

Yes. MedExpress can help with referrals to other healthcare providers, such as hospitals, specialists, and primary care physicians (PCPs), after treating you as a patient. We want to make sure our patients get the follow-up care they need. However, it’s important to know that we’re only able to provide referrals if our provider deems it appropriate for the patient’s condition.

Does MedExpress offer STD/STI testing?

MedExpress Urgent Care | Oct 22, 2020
MedExpress Urgent Care | Oct 22, 2020

MedExpress can provide initial STD testing at all of our locations.

Does MedExpress provide gynecology care?

MedExpress Urgent Care | Oct 22, 2020
MedExpress Urgent Care | Oct 22, 2020

MedExpress does not provide routine gynecological or OB care, which includes conducting ultrasounds and prescribing birth control. However, we can conduct pregnancy testing after a medical evaluation and provide medical treatment to pregnant women who are being seen for a minor illness or injury.

Does MedExpress provide mental health services?

MedExpress Urgent Care | Oct 22, 2020
MedExpress Urgent Care | Oct 22, 2020

If you’ve visited us as a patient, MedExpress can help make a mental health referral for new symptoms, but we also encourage you to reach out to community resources. If you have insurance, the 1-800 number on the back of your card will connect you with someone who can help with in-network referrals.

Does MedExpress offer physicals?

MedExpress Urgent Care | Oct 22, 2020
MedExpress Urgent Care | Oct 22, 2020

MedExpress provides convenient and affordable physicals for a variety of reasons, including school physicals, sports physicals, daycare physicals, DOT physicals and work-related physicals. Please visit our website for specific information related to your needs and availability in your area.

Does MedExpress treat chronic conditions, such as diabetes?

MedExpress Urgent Care | Oct 22, 2020
MedExpress Urgent Care | Oct 22, 2020

Our full medical team will gladly evaluate anyone in need of medical care and help decide the best plan of treatment. However, chronic medical conditions are best handled by a PCP, who can offer a long-term treatment plan. It’s always important to remember that if you think you are experiencing a medical emergency, call 911 immediately.

Does MedExpress conduct eye examinations?

MedExpress Urgent Care | Oct 22, 2020
MedExpress Urgent Care | Oct 22, 2020

Our providers do not prescribe glasses or contacts. However, our full medical team can help with eye-related illness or injuries, such as pink eye. If further specialized treatment is needed, we can refer you to an eye specialist.

Does MedExpress treat dental issues, such as tooth aches?

MedExpress Urgent Care | Oct 22, 2020
MedExpress Urgent Care | Oct 22, 2020

For dental pain and tooth aches, our providers can evaluate you and may prescribe antibiotics, if needed. From there, we can refer you to a dentist, as they are the best professionals to consult for any dental needs.

Does MedExpress offer vaccines and immunizations?

MedExpress Urgent Care | Oct 22, 2020
MedExpress Urgent Care | Oct 22, 2020

MedExpress offers many immunizations for adults, including the flu vaccine and Tdap (tetanus, diphtheria, whooping cough vaccine); however, there are some regional variances in vaccine availability. It’s always best to call your local center first to see if the immunization you’re looking for is in stock. As for children, MedExpress does not provide routine child immunizations with the exception of annual flu shots (for children ages 4 and older) and tetanus shots (if needed due to an injury).

What type of services and treatment options does MedExpress offer?

MedExpress Urgent Care | Oct 22, 2020
MedExpress Urgent Care | Oct 22, 2020

MedExpress treats a wide variety of injuries and illnesses, including sprains, flu, skin ailments – such as poison ivy and cellulitis – urinary tract infections, strep throat and more. Our centers have the necessary equipment onsite to provide top quality care. If deemed necessary, our medical professionals can complete X-rays, laboratory services (such as strep tests and urinalysis), EKGs, stitches and more. For a complete list of all our offerings, please visit our website.

Does MedExpress treat patients of all ages, including infants?

MedExpress Urgent Care | Oct 22, 2020
MedExpress Urgent Care | Oct 22, 2020

MedExpress’ providers will evaluate and treat patients of all ages, including infants. Depending on the presenting symptoms, infants need to be directed for further evaluation, but our team of clinicians can help to determine the best plan of treatment. While MedExpress will evaluate anyone – regardless of age – who visits one of our centers, our providers may decline to treat infants (6 months or younger) and refer them back to their pediatrician or ER, where they can receive the best possible care.

Does MedExpress accept VA benefits?

MedExpress Urgent Care | Oct 22, 2020
MedExpress Urgent Care | Oct 22, 2020

MedExpress is proud to be a VA authorized urgent care provider. If you opt for self-pay, you will be required to pay at the time of your visit either with cash, check, debit card or credit card. At this time, MedExpress does not accept CareCredit.

Can I still visit MedExpress if I don’t have insurance?

MedExpress Urgent Care | Oct 22, 2020
MedExpress Urgent Care | Oct 22, 2020

Yes. For those without insurance, self-pay services start at $119 - $139. The price of self-pay services will depend on where your center is located.

What insurance does MedExpress accept?

MedExpress Urgent Care | Oct 22, 2020
MedExpress Urgent Care | Oct 22, 2020

MedExpress accepts most major insurance plans to help patients avoid out-of-network costs, but in-network plans can vary by location. For additional information regarding your specific plan and coverage, such as co-pays, deductibles, or co-insurance, please contact your insurance provider directly.

How much does a typical visit to MedExpress cost?

MedExpress Urgent Care | Oct 22, 2020
MedExpress Urgent Care | Oct 22, 2020

The cost of a visit to MedExpress varies based on the services you receive and the specifics of your insurance plan. MedExpress accepts most major insurance plans to help patients avoid out-of-network costs and also offers affordable pricing for those without insurance.

When is MedExpress open?

MedExpress Urgent Care | Oct 22, 2020
MedExpress Urgent Care | Oct 22, 2021

Our centers are open from 8-8 every day, no appointment necessary, except for a few holidays to give our team members the opportunity to spend time with family and friends. We recommend that you visit our website to check your nearest center's listing for exact hours before visiting.

Do they accept Aetna better health?

Bonnie Friday | Oct 22, 2020
MedExpress Urgent Care | Oct 22, 2020

Great question! Yes, MedExpress is in-network with Aetna Better Health of Pennsylvania. Please don't hesitate to call your local center or visit http://bit.ly/2PwykTV

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Asking for friend, but do they treat/examine for vaginal cysts?

Emily Shuke | Oct 23, 2019
Jeremy Ross | Oct 23, 2019

Would probably suggest you go to GYN

Are they open new years day?

Beth Lear | Oct 23, 2019
Max Bjizzler | Oct 23, 2019

Yes

I don't have insurance, can someone tell me how much they charge ?

Gretchen Eckenrode | Oct 23, 2018
Kylie Clark | Oct 23, 2018

They say they start out at $119.00 without insurance, I’m assuming it goes up depending on how serious it is.

Do you have to pay?

Jaysa Houser | Oct 23, 2018
Shaylee | Oct 23, 2018

Yes

Do they do Suboxone

Toni Lewis | Oct 23, 2018
clone trooper (robloxplayer) | Oct 23, 2018

No

Do they accept United health care insurance

James Hardy | Oct 23, 2018
Lindsey Richards | Oct 23, 2018

Yes

Does Urgent Care do X-rays

A Google User | Oct 23, 2018
Rich Reilly | Oct 23, 2018

Can you beFamily Physician ?

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