Cumberland Mental Health Center

Natasha B

I highly recommend Cumberland Mental Health as your health care provider for your mental health needs or whatever type of services you're seeking help with. I myself have been a patient of Cumberland Mental Health for quite some time.. years.. I started off going to the Hendersonville location yrs bk when I lived out that way,, which I also have nothing but great things to say about that location as well. I've also been to the Gallatin location. Their staff is amazing!! Always SO fiendly, informative, helpful, & there to greet you with a smile as you walk in... There's nothing worse then going into a Dr.s office (where post people would rather go/be anywhere else but the doctors.. lol) & not being greeted at all, or being given the stare down face that gives the look of the ole "Who are you? Why are you here? What do you want..?!" kinda face... lol!🙃 Ugh that's the worst! No worries for that when you walk into any of the Cumberland Mental Health offices! I can assure you of that!😉 Front desk staff are always so sweet, helpful, & get you checked in in a timely organized fashion.. No chaos, confusion , or waiting to be seen for hours past your appointment time.. I can say in all honesty I've never had to wait longer then 10 to 15mins at the most to be called back. That's a huge deal for us mommy's, working moms (& dads), or all humans in general.. We all have things to do, & places to be.. So sitting in a doctor's office waiting room is never ideal for anyone. At the same time, things do happen & I always understand when a Dr. or therapist is running behind one day or overflowed with patients/appts.. I get it. They're doing their jobs & they're doing it to the best of their ability to help all of us. So for me personally. So to wrap this up... I personally love Cumberland Mental Health & all their staff. Not just my provider... the secatorial ladies, the nurse, the therapist/case workers who never fail to always take a few minutes to tlk with me, ask me if I'm doing well, or if I need anything! Not only in the office, but they call periodically through the month to check up on me and that's so important and kind in my opinion!😉 They're a solid 5 star doctor's office in my book! 😉👍 ⭐⭐⭐⭐⭐

Jennifer Singleton

I have been to several different mental health facilities and this by far is the best. One of the office worker came and personally apologize because everything was taking so long. Which I told them was okay because I understood. Because they are honestly doing their best to get everything done. They have so many task to do and they are handling it very professionally.

Coffee Cup

Gallatin and Hendersonville is slow. No point in making an appointment because you will wait over an hour to be seen.

James Kist Sr.

I have nothing but good things to say about this operation. The staff is always courteous and kind, very flexible with scheduling, and the case workers really do their jobs by finding you the best care options for your budget, insured or not, which I am not. When I arrived in TN last year I was technically unemployed and homeless for the most part. They have managed my medications, provided CBT ( cognitive behavioral therapy) bi-weekly, and arranged for UBER/Lyft rides to get me to and from scheduled appointments. I am very grateful for the entire staff and establishment. Thank you for all of your help!