GracePointe Healthcare

Theresa Foster

The first time I had an appointment the floors were filthy. Practitioner looked like she had not shampooed her hair in weeks. Was given supplements that cost three times the amount of my thyroid medication. Earlier this month I received an email to come in for a free B12 injection, no appointment needed. I came in at 8am only to stand at the front desk for 25 minutes without being acknowledged by the receptionist or a practitioner standing behind the counter. Had to go to work so I left. Now they will not refill my thyroid medication without an office visit. Another suggestion was to go to urgent care for emergency meds. Urgent care, three times the cost. When is thyroid medication an emergency? Instead of being helpful, merciful or compassionate, they chose to be rude, cold and useless. I pray none of them ever have to battle fatigue like I will when I run out of meds. This practice is useless unless you just want herbs and vitamins. If you have a real medical condition, I suggest you find a real Doctor.

Jared Leifert

I have to say that I've been going to see Rob and staff at GracePointe Healthcare for over two years. This place has been a complete God send to my wife and I and I can't stress that enough. We are always able to get in to see someone in a timely manner and they always spend the whole 30 min appointment with you. They are sure to answer all your questions. They have no problem prescribing medications as needed but also realize that a true solution to many issues is a lifestyle change. This has always been our philosophy when it comes to our health. I'm so thankful and would recommend anyone to go see them.

Marietta Reed Jarrett

Each and every visit I've had with Gracepoint has been a five star experience. It's not often that a medical professional spends time listening to you. They do at Gracepoint. Love that they don't just throw medicine at at problem instead of trying to find the root of the problem. I've also heard story after story of friends being turned away/referred to the ER and clinics by their LIFELONG physicians during Covid. Throughout this Pandemic, Gracepoint has continued to see me in times of illness and for well visits. They've answered weekend and late night calls. Honestly, this is the most refreshing medical practice I have ever encountered. They listen, they give medicinal and natural options, and they understand that you know your body. The staff is simply amazing.

Blockchain Data

I desperately needed a neg. Covid PCR test to travel to Canada…in addition to my Vacc. Card. Stressful timing as I only had 72 hours from time of swab ‘til arrival @ Canadian Border…. All this over Christmas! I had a confirmed, paid for appt. booked with some outfit called “Same Day Health” in Nashville. They cancelled my paid for appt. via e mail the morning of my appointment??!! I Found GracePointe Healthcare and left a vm… thinking I’ll never hear back. Rob (the owner) texted me back and his office staff (Spencer and Jennifer) totally took care of me!! I had a 10 am appt on Christmas Eve. Day and by noon I had my neg. Test document IN HAND!!! THANK YOU to the entire staff there!!!! You guys are consummate PROS!! If you need a Covid test, or anything else for your health needs in Franklin… make one (1) call to GracePointe!!! Excellent location, easy parking, no stairs and a rock star staff. I’m impressed. Merry Christmas and thanks again for totally coming through in a jam. Michael I.