Cafe Rio Mexican Grill

Category: Mexican restaurant in Surprise, Arizona

Address: 13968 W Waddell Rd, Surprise, AZ 85379, USA

Phone: +16232323180

Opening hours

Sunday: 11AM–10PM

Monday: 10:30AM–10PM

Tuesday: 10:30AM–10PM

Wednesday: 10:30AM–10PM

Thursday: 10:30AM–10PM

Friday: 10:30AM–10PM

Saturday: 10:30AM–10PM

Reviews

Shannon

Jul 18, 2022

One word...queso! I don't know how they make it but it's delicious! My go-to is their nachos with sweet pork barbacoa and queso. The staff is always friendly and the food is always hot and delicious. The wait can be a little bit especially around dinner time but they do a good job of moving people along. And you can't beat horchata with bottomless refills!

JesseBerger

Jul 11, 2022

I go here somewhat regularly. During the day, service is good, food is good. But at night, especially Sundays, dont go here.... food is visibly old and not fresh, service is pretty bad... was just there tonight about 7:30pm, we were the only customers there. 3 different employees on the line saw us there, never acknowledged us, 1 was right in front of us. We waited for a few minutes, still no interaction from any of the staff. We ended up just leaving. Night staff needs improvement lol.

Molly Walters

Jun 11, 2022

Ordered delivery, didn’t get to me for over an hour after I placed the order. The salsa and the guacamole were definitely not fresh, the salsa tasted like something died in it. Super gross. The guacamole was completely brown. Will not be eating at this location again.

Tracy Fernandez

Feb 21, 2022

Well, 3 strikes and you are OUT! Worst catering ever. This is my 3rd time using Cafe Rio and the catering location on Waddell is by far the worst. They ruined my moms 80th b-day. First they were late and I had to call, then they show up without any of the catering supplies that I PAID FOR and it is in the contract that I signed they they will provide trays and stereos. They girl was practically running out my door and just dumps the food on my table. I have order here before and part of the reason that I use them is because they have always provided the stereos and trays and set up for me. NOPE, even though it says it right on my receipt, they lied and said that I was not suppose to get it. The food was cold, salty and smaller portions than ever before. I am so disgusted, The last time they screwed up on my order and gave me pork instead of beef. I honestly do not know why I gave them any chances as their customer service is awful. STAY AWAY!

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Questions & Answers

What are the Covid safety practices like here?

People are asking | Feb 21, 2021
Ryan Snyder | Feb 22, 2021

Not sure about the review from Lisa, I think she got the restaurant confused with another. At Cafe Rio they have the line spaced out 6ft apart, masks are required unless eating, there is a hand sanitizer station, tables are spaced and for refills you have to get a new cup.

Read More

When does cafe rio open?

Luke Bigler | Apr 23, 2019
Luke Bigler | Apr 24, 2019

12/5

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