Address: 13968 W Waddell Rd, Surprise, AZ 85379, USA
Phone: +16232323180
Sunday: 11AM–10PM
Monday: 10:30AM–10PM
Tuesday: 10:30AM–10PM
Wednesday: 10:30AM–10PM
Thursday: 10:30AM–10PM
Friday: 10:30AM–10PM
Saturday: 10:30AM–10PM
Shannon
One word...queso! I don't know how they make it but it's delicious! My go-to is their nachos with sweet pork barbacoa and queso. The staff is always friendly and the food is always hot and delicious. The wait can be a little bit especially around dinner time but they do a good job of moving people along. And you can't beat horchata with bottomless refills!
JesseBerger
I go here somewhat regularly. During the day, service is good, food is good. But at night, especially Sundays, dont go here.... food is visibly old and not fresh, service is pretty bad... was just there tonight about 7:30pm, we were the only customers there. 3 different employees on the line saw us there, never acknowledged us, 1 was right in front of us. We waited for a few minutes, still no interaction from any of the staff. We ended up just leaving. Night staff needs improvement lol.
Molly Walters
Ordered delivery, didn’t get to me for over an hour after I placed the order. The salsa and the guacamole were definitely not fresh, the salsa tasted like something died in it. Super gross. The guacamole was completely brown. Will not be eating at this location again.
Tracy Fernandez
Well, 3 strikes and you are OUT! Worst catering ever. This is my 3rd time using Cafe Rio and the catering location on Waddell is by far the worst. They ruined my moms 80th b-day. First they were late and I had to call, then they show up without any of the catering supplies that I PAID FOR and it is in the contract that I signed they they will provide trays and stereos. They girl was practically running out my door and just dumps the food on my table. I have order here before and part of the reason that I use them is because they have always provided the stereos and trays and set up for me. NOPE, even though it says it right on my receipt, they lied and said that I was not suppose to get it. The food was cold, salty and smaller portions than ever before. I am so disgusted, The last time they screwed up on my order and gave me pork instead of beef. I honestly do not know why I gave them any chances as their customer service is awful. STAY AWAY!
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Not sure about the review from Lisa, I think she got the restaurant confused with another. At Cafe Rio they have the line spaced out 6ft apart, masks are required unless eating, there is a hand sanitizer station, tables are spaced and for refills you have to get a new cup.
12/5
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