Address: 560 Skymarks Dr, Jacksonville, FL 32218, USA
Phone: +19047576760
Sunday: Closed
Monday: 8AM–6PM
Tuesday: 8AM–6PM
Wednesday: 8AM–6PM
Thursday: 8AM–6PM
Friday: 8AM–6PM
Saturday: 8AM–5PM
Kris Ware
Fast and efficient
Wayne Davis
Great customer service and quick work. AJ is a pleasure to talk to and answered all my questions. Will definitely be back.
Tiffany Hall
I want to start by saying I’ve been a customer with discount tire for only for the last 6 years. On May 23rd I purchased 4 new tires online from Discount Tire .today I purchased a new tire online to replace the used tire . First issue- I called ahead to let them know my son was bringing the car. However my son was asked to provide my ID. Why wasn’t I told this when I called? I was told I needed 2 tire not 1. Feeling confused and mislead I told Aaron (store manager) I did not want my tire changed and I would cancel online. When I hung up and cancelled online the order showed installed. I called back and Aaron was very unhelpful. He indicated he would need me to come to the store w/ my card to refund me for a purchase that never should have been marked as installed. When clearly it was not. I work and now I have to take off work to bring my card into a store thst couldnt service me to get my money back!!! What a RIP OFF.
Anon
This will always be the my #1 spot for anything with my tires. Everyone is always so friendly and helpful. I woke up with a nail in my tire plus a slow leak from the puncture and I headed in straight after work with no cash, knowing they do nail repairs for free. I get there 30 minutes from closing time and it’s nothing but excellent customer service regardless. Will checked me in and he was so polite and helpful letting me know how long the wait would be. After waiting a bit Will came to let me know unfortunately they wouldn’t be able to repair my current tire and I would need a new one. Having no cash on me right then, I let them know if they could put the old one back on I would return tomorrow and have the new tire put on. Still being super polite he let me know he didn’t want me driving on that. Needless to say fifteen minutes later they brought my car back to me with a fresh tire. If I could leave them a million five star reviews I would do it. This was my third experience here and it was nothing but a better match to all of the past great experiences I’ve had with this location at discount tire. Thank you all so much.
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They do not charge to patch a tire, it is a free sevice provided for safety
Generally they will fix tires free of charge. Also if it is beyond repairable (meaning the puncture isn't able to be repaired) they will install a new tire after consulting with you if there is a cost for the new one.
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