BJ's Restaurant & Brewhouse

Angela Valdez

Our experience at first was not good. There was a misunderstanding with the host and waiter. But the manger Carlos came over to our table apologized and brought us a free dessert and brought my one year old over some friut for the long wait. I was so surprised with how friendly and helpful the manger Carlos was. I will definitely return with my family because of the outstanding customer service he provided. More places should have managers like Carlos. He definitely deserves recognition.

Levi Kolley

Promptly seated, and the server was great. Food was fantastic, and pizookie was great as always.

Alayna Setter

Just a horrible experience tonight. We ordered takeout for dinner. My husband ordered the tri-tip steak cooked medium. He received a tiny charred piece of overdone meat, along with a sad baked potato and equally dismal salad. The poke appetizer had hardly any fish and oxidized guacamole. My Asian chicken salad came with about a 1/4 of a container of dressing and was dry and unappetizing, with charred chicken, a couple pieces of mandarin oranges, stale wonton strips, and little else. Out of the four things that we ordered, the only thing edible was my son's chicken parmesan. Just a bad experience overall. To say that this location has really gone downhill would be a major understatement.

D G

We went today around 12 and it was an awful experience. Our waitress was amazing and super nice but the food was AWFUL. First time they bring out a dish it was wrong so they send it back, then they come to take out the corrected dish and it was STILL wrong, lastly they bring out the chicken Parmesan pasta that we ordered and the chicken is raw!!!! The manager didn’t seem to care too much he could have done way more to compensate what had happened. It was raw chicken!