SMH Auto Sales

Category: Used car dealer in Frederick, Maryland

Address: 1513 W Patrick St, Frederick, MD 21702, USA

Phone: +13016442886

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–5PM

Reviews

Alijah Howell

Aug 27, 2022

Please save yourself and spend your money at a customer valued establishment. Today my boyfriend and his brothers were racially profiled by an employee here . My boyfriend went there due to the fact that a car he bought from them two years ago has had constant issues for the last year , so much money and work has been put into the car that we have lost all hope in it . When asked to test drive a car , the employee response was “do you even have credit ? If you don’t it will be a waste of both yours and my time .” As a business in sales you shouldn’t consider anyone walking through your doors as a waste of your time but a potential buyer . The plan was to pay for the car in full with cash . He asked if he can at least see the inside of the car the employee said “i can’t open the car and let you look inside without credit” . His closing statement before they left was “ This car is more for an older white male” . I am completely disgusted by the customer service from this employee to a RETURNING customer. Since when needing credit to look inside of a car a part of dealership policy . You’ve lost a sale because you looked at someone and assume what were in their pockets , TERRIBLE . The car he bought from YOUR BUSINESS , is why he was there today . Treat your customers better because you never know who is walking through the doors .

David Raymond

Jun 22, 2022

I was just in there looking at dodge truck grumpy old man in there didn't even walk out with me got no information from me not one sales guy said hello I would have bought the truck but I'm not desperate

Barbie Millicent Roberts

Apr 26, 2022

Everyone was so nice, thanks guys!

Yeny Guerra Rivas

Mar 25, 2022

My neigborhood. DEALER, I got a Honda Pilot with them. Nice

Thanks! Your review is awaiting moderation.

Questions & Answers

What are the Covid safety practices like here?

Anonymous | Oct 21, 2022
mable sharif | Oct 21, 2021

Perfectly in place, very helpful staff

Do you have buy here pay here?

Jacci D | Oct 21, 2020
Guy Arcuri | Oct 21, 2020

Yes

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places