Optimum

Category: Internet service provider

Address: 1072 Old Northern Blvd, Roslyn, NY 11576, USA

Phone: +18669503278

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–5PM

Reviews

Alan Teitel

Oct 19, 2022

It is a useless company. The people that work there are friendly and try hard to be helpful helpful however they are stuck with Policies and practices practices set up by incompetent management. I would avoid any optimum services.

mike agosta

Oct 4, 2022

Very crowded ...set aside extra time

James Soltani

Sep 24, 2022

Symone is amazing!!

Lenny Serpa (Lenny S.)

Sep 20, 2022

Haven't been to this location in a while and it's a lot more accommodating with improved attention to service. 👍

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Questions & Answers

how do I set up my optimum ID ansd my password

Eddie Morante | Oct 22, 2018
M A | Oct 22, 2018

The operators are pretty helpful, they can assist you better.

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Is this office open?

dolores varela | Oct 21, 2021
Celine Bajnath | Oct 21, 2021

Yes

Is there a customer service supervisor on the premises to solve a problem ?

sharyn schneider | Oct 22, 2019
Bottle Service Vapor | Oct 21, 2020

No they’re a terrible company Verizon is much better

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Will someone come out of the store to pick up my cable box so I don't have to enter the store?

Marilyn Levine | Oct 21, 2021
leon arazny | Oct 21, 2021

No but call

Can I return my modem to 1072 old northern blvd

JoAnne Dambrose | Oct 21, 2020
Ermelinda Orozco | Oct 21, 2021

What can I do if they cut my service and they are charging me a lot of money

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Are you open on saturday

Bhavanji Lodaya | Oct 21, 2020
Street Felang | Oct 21, 2020

Yes

Our WiFi is not working

Ryan H | Oct 21, 2020
Christian Olivares | Oct 21, 2020

Probably because no power

is the Roslyn store open today

Frank Conroy | Oct 21, 2020
Eric San José | Oct 21, 2020

Yes for sure

Is it still closed for renovations?

Lois Topping | Oct 21, 2020
Eric San José | Oct 21, 2020

Yes sorry.

Can I make an appointment in the Optimum Store in Roslyn, NY tomorrow???

Phyllis Greco | Oct 21, 2021
Chrislie Mentor | Oct 21, 2021

You can just walk in!!!

do I need an appointment to return equipment?

Tommy Gilroy | Oct 21, 2021
Big Tash | Oct 21, 2021

Nope, but be prepared to wait about 15 minutes. If you go early on a Saturday it's your best bet

Is the location open on Franklin Avenue in Garden City?

Nancy Aufrichtig | Oct 21, 2020
Madeley Cepeda | Oct 21, 2020

https://g.co/kgs/q5GDTR This is the link to the address: 1072 Old Northern Blvd, Roslyn, NY 11576

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Do you need an appt to go to the store

Elizabeth Ambrosino | Oct 21, 2020
Milton Flores | Oct 21, 2020

No,you dont need an appt.they ll take your info at the door and they ll text you when your turn comes.

Has the Roslyn store reopened yet from renovations date 6/22/20?

Jeffrey Herzich | Oct 21, 2020
Talat Nehal | Oct 21, 2020

Roslyn store is open. But you'll have to register at the door.

is the roslyn store open?

Susan Merdian | Oct 21, 2020
yayehrad Shif | Oct 21, 2020

They are open...

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HI IS THE STORE OPEN TODAY?

dalia matalon | Oct 21, 2020
Jonathan | Oct 21, 2020

The store is closed for renovations

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Is this store still open for business?

BIll Ward | Oct 21, 2020
Patrick White | Oct 21, 2020

Not currently, undergoing renovation.

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Has store in Roslyn reopened

i Blumenthal | Oct 21, 2020
Oscar Melar | Oct 21, 2020

Not yet

do you prorate bill if i cancel my service before my billing cycle

ASHISH KUMAR | Oct 21, 2020
Oscar Melar | Oct 21, 2020

Dont think so

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what are the hours today for the optimum store in roslyn?

Ronnie Rosen | Oct 21, 2020
Jonathan | Oct 21, 2020

It's closed for renovations

Until what time is the Roslyn store open today?Nov.2nd 2019

Mamta Shaha | Oct 21, 2020
Neal Convery | Oct 21, 2021

What time foes it open today

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Can I return optimum equipment to the store in Roslyn,NY?

Mary Lasar | Oct 21, 2020
Joe Tedd | Oct 21, 2020

Yes, I did several months back

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Where can I drop off some equipment? Coming from hempstead

Roderick Evans | Oct 22, 2019
Yasir S | Oct 22, 2019

At 1072 old northern blvd, Roslyn is on of v few places u can drop off

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can you do returns

Paul Roth | Oct 22, 2019
MYCHAL SLEDGE | Oct 22, 2019

Yes you can

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How late are you open today

Tom Fumante | Oct 22, 2019
Mike Zhang | Oct 22, 2019

They are closed today

Can I reset my account password from this location? It's not working online .

Sahar Hassan | Oct 22, 2018
Ronald Thomas | Oct 22, 2018

The best answer is already told just call Optimum

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I have a broken cable box. Can I switch with a new one from this store?

Sahar Hassan | Oct 22, 2018
John McGrath | Oct 22, 2018

Yes

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We have a cable tv not working. Can we bring it to this location and take a new one?

Sahar Hassan | Oct 22, 2018
MYCHAL SLEDGE | Oct 22, 2018

Yea

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Can we pay our bill in this location?

Sahar Hassan | Oct 22, 2018
Marius Diaconu | Oct 22, 2018

Yes

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I am seeing Err 23 for some channels what's wrong i did a rebooting

Ben Fitanzo | Oct 22, 2018
Russell L | Oct 22, 2018

Do yourselves a Huge Favor Get Fios Asap!!!!!

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Can I make payment here by credit card?

Terry Stroppel | Oct 22, 2018
Tony Laguna | Oct 22, 2018

Yes u can they have a website that u can look up an u can pay over ur phone go ther website

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Can I return equipment to this location?

Ce Ya | Oct 22, 2018
Ronald Thomas | Oct 22, 2018

Yes you can return equipment there quick and easy

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Can I pick up a wireless router and mail you the old one

Paul Lauria | Oct 22, 2017
Moshe | Oct 22, 2017

You can pick up routers from here and even return your old one. You can call this store, they are very helpful.

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