Noodles and Company

Eva Batres

Every time I order from here they either get part of the order wrong or part of it is missing. Today I experienced the worst customer service. I went in to pick up my food and there were no customers or employees at the counter. I heard some talking in the back and tried to get someone’s attention for about 2 minutes. A younger couple came in and a girl came from behind the counter and gave me the dirtiest look and proceeded to help the people who had just walked in. I spoke up and said I was there first and just needed to pick up my food and the employee gave me the biggest smirk, ignored what I said and continued to help the couple. After she was done she said in the most condescending tone, “how can I help you?” I told her I was there for a while and she was rude and ignored me and was very unprofessional and all she did was grab my bag of food and give it to me. Didn’t even offer an apology, just shrugged her shoulders and said “I didn’t see you.” Needless to say I was really angry and how unprofessional and rude she was. We’re not going back to this Noodles any more.

Todd Kyser

Their pesto was really good and while other locations garlic bread is always cold and/or soggy from bring left out too long, this one's was fresh out of the oven and perfect.

Theresa Belle

hellooo. just wanted to speak out about my superb noodles experience. blake, a self confessed new noodler, was very patient about my nut allergy. he made sure i was all taken care of. he did have some trouble signing me up for noodles rewards but i will of course forgive him for that. the food was pretty bussin as well. would recommend this fine establishment.

Makaio Vakaloloma

One star is generous for the experience I had 🤣 we walked in and the individual at the register just stared at me chewing her gum. I eventually walked up and asked if she was ready, to which she didn’t really say anything. We only had to wait about ten minutes. But there were two ladies waiting for OVER half an hour, while I got my food before them. Hella disappointed. There were two dudes just standing around wasting time and just shooting the breeze, while the same person at the register just stared off ignoring customers. Pathetic customer service. The staff all seemed to be focusing on their online orders instead of even acknowledging the people in the physical lobby. I understand that things can get busy, I have that experience however this is unacceptable. I feel so bad for the two ladies waiting for a half hour. These employees showed no sense of urgency as they were laughing and joking with each other instead of working.