Famous Footwear

Liz Spais

I went to famous footwear in Westgate looking for a pair of red converse tennis shoes. I was told Avon Commons had them in store. I had forgotten my phone so I drove to Avon. She could have called that location for me. They didn't have them and of course I was told they were online only. So I ordered them and paid for overnight (I actually needed them for a special event) So I expected to get them on the 7th. I looked at the site to see where they were, enroute, and saw that they were not going to be delivered until the 10th. I contacted FedEx to see where they might be, hoping to pick them up myself. I was told they were with the "shipper." So I called famous footwear in Westgate, my home store. I hoped they might be at that location I asked for the store manager. I said, "I am frustrated with famous footwear at the moment and hope you can help me. As I began to explain, line went dead. I called back and the same person said, "you are being nasty and I am not dealing with you. " and hung up on me again, I tried calling back a few more times and she said, "I don't need to deal with you." She never let me ask if the shoes were there or not. She IS THE MANAGER. I was NOT being nasty, I was frustrated and she just blantly refused to help me. It's customer service and she is the MANAGER. I got the shoes Monday, I will be returning the shoes and I absolutely will NOT deal with this location or that nasty miserable manager. She should Not be in customer service. PERIOD

Cheryl Hall

A little pricey

Ludin Berberena

Quality in merchandise.

Anthony Mastroianni

Wonderful customer service, and a nice selection in many sizes.