Fancy Nails

Brie B

The inside is disgusting. The quality I received tonight was awful. I have been there once before tonight and have to say there is a Spanish woman that does pedicures that I can not say good enough things about she is very sweet and does a wonderful job. With that said I don’t write negative reviews I prefer to just never go back but this experience deserves a warning. I used to go to the fancy nails in Waterbury and the one on Thomaston Ave. and no complaints. Tonight in Torrington I was charged $156 for two basic pedicures, one gel manicure and one dip manicure. The girl doing my gel manicure was clearly new and my nails and pedicure came out awful. My daughter got hers done for homecoming and they are crooked and missing the dip powder on the sides. I paid with my debit card and then saw the sign taped on the glass tips in cash so I said I would get cash from atm. I got cash from the atm and then was told it would be a week or so until my card was refunded. in addition I was charged $10 for tax when I questioned the tax I was told “that’s my state”. I tipped 20% regardless of the fact that our nails look awful because that’s the kind of person I am. I did tell the owner I was unhappy with the quality of our nails privately and she told me “ you asked for a service and you got it” I’ve been getting my nails done every week and a half since I was 13 and I’m now 34 this is the worst experience I have had in 21 years.

Ally Benbow

Always have loved this place. They do good work. Sometimes you have to wait. Sometimes they rush a little. But the work is always good and worth the money.

Tarah

Although my nails usually come out pretty good, Don’t bother making an appointment, you will still be there for 2+ hours. Every time I make an appt with the owner she’s doing multiple peoples nails at once and is rushing.

Katherinexo

I NEVER write negative reviews, but unfortunately after this experience I had to write one. I had gone here two weeks ago to get a fill and a polish and my nails came out great. Despite having an appointment and still waiting 45 minutes to be seen. This morning, I went in to get my hard gel and tips removed, and then to get a gel manicure on my natural nails, that had grown a great deal. The woman preceded to take a fake nail while my nails were dry and RIP the gel and tips off my nails. I said ouch and she gave me attitude. I just sat there and let her remove and noticed my nail was bleeding.... I pointed it out and just told her I only wanted to remove and not get gel anymore since my nails were all ripped up and one was bleeding. I hate complaining so I just paid the $15 removal fee and left since I knew nothing should go on them to avoid infection. I will not be returning. I then got an influx of messages from other people who had similar experiences here with them being rude, leaving them bleeding, and poor sanitation. Disappointed.... Left with ripped up and bleeding nails.