Address: 1017 W 5th Ave, Columbus, OH 43212, USA
Phone: +16144543109
Sunday: 11AM–5PM
Monday: 9AM–8PM
Tuesday: 9AM–7PM
Wednesday: 9AM–8PM
Thursday: 9AM–7PM
Friday: 9AM–8PM
Saturday: 9AM–7:30PM
Alyssa Bey
I got the truexpress extensions with Lora and she did an incredible job! I’ve only ever gone to one other lash business and had a bad experience, lashes were clumpy and just too dramatic for me. Lora made them look so much more natural and how I wanted them to look in the first place! Plus both ladies had great customer service and went above and beyond to fit me in for an appointment when I messed up the scheduling before my wedding.
Vivian Flohr
Love my lashes!
Jessica Fritz
Not sure why my original review was deleted. Three months ago I was receiving lash extensions and contracted blepharitis, a permanent eye condition from dirty equipment at this facility. The owner offered me no refund, simply offered to remove them for free, as if that was a favor to me. She sent me a copy of the waiver I signed and was flippant when I asked for help. I had a dermatologist and an optometrist both look at my eyes and they determined this was bacterial and contracted from dirty equipment. This cost me time at work and school, self esteem and depression issues. I almost lost my real lashes. Stay away from deka lash.
Jocelyn Probasco
Okay let me preface this by saying I really like the staff and setting. The techs are professional and kind, especially Tori the manager. However, I cannot testify to the quality of the lashes. Let me preface this by saying that I've gotten lash extensions elsewhere for years. I even helped a friend get her certificate by serving as her lash "model" for a bit. I have longish natural lashes and skin that tends towards dry if anything. At other businesses I've been able to 3wks betw appointments with good retention. Not with Dekalash. Here's what I've tried to keep mine on for 2 weeks: I did not get them wet for 24 hours because, obviously. I don't use any oil-based cleansers and at one point just stopped washing my face with anything but water. I otherwise followed regular aftercare.When they started falling out in clumps after that, I stopped wearing any kind of concealer or eye makeup or lotion on my face. I purchased the care products made specifically for dekalash including a brush and lash cleanser and then even a sleep mask. No luck, and my lashes barely last a week and a half. They fall out in huge clumps and I've been getting chastised at my lash appointments for not even having the bare minimum of lashes for touch-ups. To me, it seems that the issue might be that the lashes are very plastic like and inflexible and when they fall out it doesn't seem like they are attached to my natural lashes. Whatever the problem is apparently this brand is just not for me. Maybe she's born with it, maybe it's dekalash LOL. Your results may be better but I know for me this has been a really disappointing lash journey and unfortunately I think I'm going to have to resort to serums and or going to another establishment.
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If you are under 18 you must have a parent or guardian come with you at the time of your appointment to sign a consent form.
This is an update to our previous response to this question: 1. Please arrive 15 mins prior to your appointment so we can help you select your lash style & complete any necessary consent forms. 2. Download the "Deka Lash" app for touchless check-in, appointment booking, etc. Be sure to enable location tracking & select the 1017 W. 5th Ave. Columbus location when booking. 3. Please come with no makeup on/around your eyes. 4. Please do not have any caffeine at least 2 hours prior to your appointment (it can make your eyes jittery). 5. You cannot get your lashes wet for 24hours, so plan workouts and showers accordingly, & bring an umbrella in case it rains!
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