Address: 3972 Red Bank Rd Suite F, Madeira, OH 45227, USA
Phone: +15132710400
Sunday: 10:30AM–11PM
Monday: 10:30AM–11PM
Tuesday: 10:30AM–11PM
Wednesday: 10:30AM–11PM
Thursday: 10:30AM–11PM
Friday: 10:30AM–12AM
Saturday: 10:30AM–12AM
Anthony Herald
Took a while, order was wrong. But hey, no worries!!...we get the "privilege" of tipping in advance, now. Regardless of how below average the service is.
Gracie Williams
I placed an online order last night, the app crashed and I went to place my order again. I didn't realize that the app had changed the address to the closest one to me, rather than the one that was open later(which I wanted), until after I placed my order and was on the way to the store (I'm new to the area so it wasn't something I picked up on). The store closed at 11 and was closed when I got there. That wasn't their fault and I didn't expect to get my order, but my card shows I was charged. I've been on the phone for over 50 minutes and have been transferred to 7 representatives AND the call center manager now trying to get into contact with this location. As I'm typing this, I'm still on hold.. Yeah, not ordering from here again even though the first time was an accident. I'll find the time to go in person to get this situated.
Lisa Marie
I know they were having problems tonight with the oven, but our order was wrong in many ways. We ordered ahead, drove there and the order took over 30 min later than predicted... which is okay by itself given the fact that it was a Friday night dinner rush with oven issues. But when we finally got our food and got home (5 min drive home) all of the food was cold. The double pepperoni pizza I ordered turned out to be plain cheese (lost $ on that) AND I spent extra $ on the pan and we received hand-tossed. Also, the breadsticks that were supposed to have all the spices on top were plain??? I lost money today from what I ordered to what I received and I'm not sure if I want to go back. I mean seriously, plain breadsticks?? So disappointed.
Rachel Wilson
I would like to get all of my order correct, especially when I am paying extra to add meat to my pizza. Granted once I called in and explained the problem, another pizza was made right away and sent out to me! We usually have no problems at all
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They are MUCH BETTER THAN THE NORWOOD LOCATION, social distance practices and if too many ppl in they will stop you until someone leaves.
Every time. Ordered a pizza at eight tonight and still haven't received it and have been told twice it's out for delivery and will be here shortly. It's now 10:27. I called first then my husband called and the woman told him that she told me it would be out soon. Not what she said...then when I called her out(she was on speaker with him) she suddenly had to put us on hold to figure it out. She hops back on the phone to let us know it will be here shortly and if it's not to call back for the third time. Ha!
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