Optimum

Category: Cable company

Address: 116-118 48th St, Union City, NJ 07087, USA

Phone: +18669503278

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–6PM

Reviews

Roberta Kirkowski

Sep 19, 2022

They are very knowledgeable they help you with everything and take their time never rushing to get you out. Polite and patient

Nicolas Bernardino

Sep 16, 2022

They are friendly and helpful

Victor Velásquez

Sep 1, 2022

very good customer service

alejandro diaz

Aug 29, 2022

Claudia was kind to me with what I needed, thank you very much

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Questions & Answers

Is there a low cost wifi service available for people of low income similar to att.access?

Paul Hoffman | Oct 22, 2019
Ruben Velez (Ruuen) | Oct 22, 2019

Yes there is, I believe it's 30mb and 15 dollars available in certain areas.

The staff is very arrogant & rude. They need to be replaced ASAP.

cjapadilla | Oct 21, 2021
adc53 | Oct 21, 2021

They have always been polite and helpful but I have noticed the new staff does not have the necessary training and the current political situation has lower standards of work for most of the younger employees in almost every industry. The customer is no longer number 1. That will eventually cost them dearly when competition gets back to normal and services determine who stays in business.

Do they have phones in store?

Davion Applewhite | Feb 23, 2022
Enrique Berger | Feb 23, 2022

Yes they do

my router is 5 years old. Can I get a free replacement?

ted samin | Oct 21, 2021
adc53 | Oct 21, 2021

If you pay for Internet and cable TV from then it is part of the package otherwise you cannot get some programs from the Internet in your TV.ted samin. u can get a free routerfrom optimum

Are you open today to return damaged equipment

Esther Garcia | Oct 21, 2020
Leo Grimaldi | Oct 21, 2020

I think they're open til 6 but remember to wear mask and gloves or you can't go in

Is this store open today???

Shaggy Rios | Oct 21, 2020
Prosper Parabu | Oct 21, 2020

Optimum aka Altice are Crooks Crooks don't get their wifi or cable sevices

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Given businesses are closing down due to the virus, is the store open today? Tomorrow?

Dita Nieto | Oct 21, 2020
Tania Garcia | Oct 21, 2020

they are closed today

Am make internet o ne years to am pay all equipment fro optimum Pay 50 $ Right now.he charge 59 .00 or 69.00 Equipement is mi

Salah Haddaoui | Oct 21, 2020
Robert Alvarez | Oct 21, 2020

@Salah Haddaoui, not sure I understand your question, but if you are paying more than you feel you should for your Optimum service, I recommend you contact Optimum directly about the situation.

Do u guys do the service in the matthan areas

Sadrina Dew | Oct 21, 2020
Jason Fuller | Oct 21, 2020

Depends on what you call 'service'....

Where i return my equipment to Optimum?

Alan Cockrell | Oct 22, 2018
Grillo Jersey | Oct 22, 2018

Just take it to this office in Union City.

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