Homewood Suites by Hilton Fort Myers

Charlene Bolt

My review isn't about my stay here, I was one of the new hire housekeepers when this establishment was being built. I worked here for 7 days and because of covid hitting I was forced to pack up my things and move up to Orlando. I let the main house keeping woman in charge named Robin know that I was leaving and gave her my address for my check to be sent to me because I worked 7 days so therefore I should be paid for 7 days. I have never received my check and that has been since 2019 I have sent emails to try and get in contact with people but nothing is responded to. If you can reach out to me or my emails I would be grateful

K H

Nice sized rooms, good location. Breakfast is ok, the staff does the best with what they have. No waffles. Allen was helpful and friendly. Cell service was horrible but maybe just where my room was.

Susan Korn

WOW has this place changed. We stayed here before Covid and the place was horrible. Dirty, outdated, nasty staff and 1 umbrella by the pool and everyone wanted it. Now we stayed for 2 weeks because we heard the whole place was done over. TRUE. The rooms, lobby, pool area are now beautiful. It’s in a great location with many great restaurants in walking distance. There were a few cliches, the pools heater was not working and hot tub not working. That was disappointing but we dealt with it. One suggestion that I wish they would address is their wine selection. Only one selection of white wine to buy. Please add Pinot Grigio to your selection. We will be returning with our family twice a year..Thank you

Dan Kang

Deserves 3 1/2 stars but had some issues staying here. Reaching a live agent at the hotels front desk is as bad as cable companies giving a 5hr window for installation time. I was on hold for over 20 minutes to finally have someone pick up & ended up getting a woman who didn't speak English well & didn't know the property too well regarding their own rooms. All I wanted to know was if my room I reserved had a microwave or an oven as I was trying to figure out what to get at the grocery store for the super bowl. Once we got there I was very pleased with how clean & spacious the room was. While settling in, both my guest & I wanted to take baths before the start of the super bowl and was disappointed to see there was no drain plug. I phoned down to the front desk & got the same lady who didnt speak/understand English well as I asked if someone can bring a drain plug so we can take a bath. 15 minutes later the maintenance man came up holding a toilet plunger......we told the guy we requested a drain plug for the tub so he went back downstairs & again 15min later he comes back & brings 2 sizes that weren't meant for the tub as he brought a kitchen sink drain plug & a bathroom sink plug instead. He asked if we wanted him to keep looking which we said would be great, about 30 minutes later he came back with the correct type built for our tub. Just unfortunate as both my guest & I couldn't take the bath before the super bowl began so he did first & I did after the game was over. However the bed was extremely comfortable for a great night sleep & very clean throughout the whole room. But for future vacations I may end up booking another place to try out as this place didnt really stand out. However the rep who checked us in & checked us out had a very friendly good personality so kudos to her!