ER-DOX Urgent Care of Massapequa Park

T.J. Hodnett

I don't usually post anything, but in this case it could've cost me my life. I visited here with extreme abdominal pain for hours. After having my vitals checked by a young man who was very concerned... the doctor came in, did NO tests, touched my stomach and called it "indigestion". He wanted to prescribe me an antacid, to which I asked if it would help with pain. The "doctor" said "give it 24 hours, and if not go to the hospital, what else can I say?". He joked about my pain tolerance and laughed it all off, saying "it will go away, don't worry. Just take the meds". (By the way, this was after 6pm on a Sunday so most pharmacies if not all would've been closed). He saw me for a total of maybe 5-8 minutes. I left, and decided to go to the ER, and they knew instantly I wasn't going home. Come to find out I had acute pancreatitis, lipase levels were 10 times what they should be normally, and I spent a week in the hospital being told "you're extremely lucky you came to the ER". What if I had "followed the doctor's orders" and waited 24 hours? This post may never exist. Please be careful going to this place!

Nick Roussos

I dont think these are real doctors. I went in sick, congested, nose running, fever, fleghm, they sent me home with no meds. Charging me $50 copayment. A few days later i could barely breathe or move , I went to a real doctor and received nebulizer treatment and pills to make me better and no copayment lol Stay away from this place.

Michelle Whitmore

Terrible Dr. Went in with sinus infection symptoms. Neither the nurses or the dr examined me at all Dr walked in and all he talked about was testing for covid. Next morning I have green mucus and a sinus infection. Will never go back

Jack

If you need to get a COVID test, I don't recommend getting it here. I did a PCR, and about 10 days after my test, I got a random email from Urgent Care saying I needed to pay $30. It's somewhat not their fault, since I was told that as of December 7th, 2021 testing isn't fully covered by insurance. However, something that seemed a bit sketchy was the fact that (since this was my first time here) when I was doing paperwork to get my profile into their system, the lady at the front desk needed my signature for some papers. The thing is, I couldn't even see what the paperwork was. There was simply this pad that they needed me to do my signature on. You should really have the option to see what exactly you're signing. I should have at least asked what I was signing, but the thought didn't come to me at the time. Anyway, as I mentioned, the $30 charge is somewhat not Urgent Care's fault, but I don't know if that paperwork I signed had to do with that $30 charge. Whether it did or not, you can just go to Walgreens, make an appointment, and get a COVID test free of charge. It's so much easier. Those are my thoughts.