Neptune Cremation Society

Category: Cremation service

Address: 175-B, Rte 4, Paramus, NJ 07652, USA

Phone: +12019493890

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Gail Pascua

Sep 30, 2022

I’m so glad my father set up his cremation and instructions with the Neptune Society before his passing. Brennan Dodd and his team at Neptune were very gracious, responsive and handled everything with reverence. They kept us informed through every step of the process. I’m so impressed with this company!

Therese Pappas

Aug 1, 2022

Brennen, Elizabeth and the staff at Neptune crematorium were very helpful in our time of need. As a family never being thru a cremation process Brennen guided us every step of the way. And believe me I had so many questions and concerns. They took care of Mom and supported the family in our time of need. When looking for end of life services and a crematorium please consider Neptune. You wont be disappointed. Thank you so very much. Therese Pappas and family.

Carol Kosch

Aug 1, 2022

Everyone I contacted or spoke with at the Neptune Society of Paramus, NJ were wonderful. All were very compassionate and caring. It made a very emotional, daunting task so much easier. I can’t thank them enough.

Robert Eng

Jul 13, 2022

Easy to make final arrangements in advance. Huge savings over traditional burial. Celebration after death is totally up to family to arrange. Cost is the final handling of the deceased and legal documents. Ashes returned to family for final disposition or for keeping.

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Questions & Answers

how much will be the cost of cremation and the scattering of the ashes

Jacob Bender | Oct 21, 2018
Neptune Cremation Society | Oct 20, 2021

Our costs vary based on location, memorialization options, travel plans, etc, so it is best to contact an office for an immediate quote at https://www.neptunesociety.com/request-information or our Customer Service team

Do they accept walk-ins?

Neptune Cremation Society | Oct 20, 2021
Neptune Cremation Society | Oct 20, 2021

Yes, you can come by any time on our regular hours of operation (8:30 AM - 5:00 PM), to speak to us if you have any questions or are interested in learning more.

Will Government Benefits cover the cost of cremation?

Neptune Cremation Society | Oct 20, 2021
Neptune Cremation Society | Oct 20, 2021

Neptune Society helps families navigate government paperwork and determine available military and social security benefits for cremation costs.

Do you have a package deal to purchase multiple cremation packages?

Neptune Cremation Society | Oct 20, 2021
Neptune Cremation Society | Oct 20, 2021

We offer incentives for companion purchases.

Are you open nights and weekends?

Neptune Cremation Society | Oct 20, 2021
Neptune Cremation Society | Oct 20, 2021

While our physical offices are only open during the weekdays, we are available 24/7 via phone or our online cremation planning https://plan.neptunesociety.com/

If I use your prepaid cremation service will there be any additional fees or charges when I die?

Neptune Cremation Society | Oct 20, 2021
Neptune Cremation Society | Oct 20, 2021

If you purchase a Pre-Arrangement Plan with us, there will be no additional fees or charges when the service is activated as long as your contract is paid in full. Additional charges only happen if your loved ones desire to purchase multiple Death Certificates, other URNs of their preference, or any other services that were not part of your purchased contract. If you have any other questions or concerns, please do not hesitate to reach out to our customer service team and we will be more than happy to assist you

What services does Neptune Society offer?

Neptune Cremation Society | Oct 20, 2021
Neptune Cremation Society | Oct 20, 2021

We offer prepaid and immediate need cremation services.

When I pass away, who and where should someone call to have me picked up?

Neptune Cremation Society | Oct 20, 2021
Neptune Cremation Society | Oct 20, 2021

Have someone call our customer service toll free line and they will take care of everything

Is it possible to get some of my loved ones cremation remains and put into a piece of jewelry?

Neptune Cremation Society | Oct 20, 2021
Neptune Cremation Society | Oct 20, 2021

Yes, we offer jewelry, urns, art glass and other keepsakes for cremation. You can see many of the options in person in our offices and/or see a number of the selections at this link: https://www.neptunesociety.com/merchandise

Will Neptune Society assist with US veterans?

Neptune Cremation Society | Oct 20, 2021
Neptune Cremation Society | Oct 20, 2021

Yes, please check out our complete guide for all veteran cremation benefits https://www.neptunesociety.com/veteran-cremation-benefits

will you scatter ashes in the ocean and the family can go

Jacob Bender | Oct 21, 2018
Neptune Cremation Society | Oct 21, 2018

Hello Jacob, yes, we can scatter ashes in the ocean and family can attend. Please reach out to our office and ask about the "formal scattering" in which family can be present. You can reach our office directly for more information and pricing details at (201) 949-3890 or you can always contact our customer service team at 888-624-3310. Take care.

Does a funeral director need to be involved with handling the ashes?

Neptune Cremation Society | Oct 20, 2021
Neptune Cremation Society | Oct 20, 2021

A funeral director does not need to handle the ashes. Usually they are provided to the loved ones for a scattering, burial, keeping at home or a number of other options.

What signatures are needed for a cremation?

Neptune Cremation Society | Oct 20, 2021
Neptune Cremation Society | Oct 20, 2021

A death certificate and cremation permit must be signed prior to cremation. Any delays may be out of our control, but Neptune Society walks you through every step, helping and guiding you through the process

Does Neptune Society also handle the death certificate for the family?

Neptune Cremation Society | Oct 20, 2021
Neptune Cremation Society | Oct 20, 2021

Yes, we handle the death certificate and copies of the certificate as needed.

How do I change the location of my remains?

Neptune Cremation Society | Oct 20, 2021
Neptune Cremation Society | Oct 20, 2021

Please follow the link below and choose the option "Manage my Account". This will help you with your concern or you can always call our customer service team and they will be more than happy to make this change for you https://www.neptunesociety.com/customer-service

I recently got a new credit card. How can I update my CC information?

Neptune Cremation Society | Oct 20, 2021
Neptune Cremation Society | Oct 20, 2021

You can update your payment information under 'Manage My Account' at our customer service page: https://www.neptunesociety.com/customer-service

How can I go online to see my current payment plan for Neptune Society cremation?

Neptune Cremation Society | Oct 20, 2021
Neptune Cremation Society | Oct 20, 2021

You can see your account information under 'Manage My Account' at our customer service page: https://www.neptunesociety.com/customer-service

I do not have a copy of my contract with Neptune Society. Can you supply me with a copy?

Neptune Cremation Society | Oct 20, 2021
Neptune Cremation Society | Oct 20, 2021

Please contact our Customer Service team and they will be more than happy to assist you with a copy of your contract.

Does Neptune Society offer any refunds to get my money back?

Neptune Cremation Society | Oct 20, 2021
Neptune Cremation Society | Oct 20, 2021

We do have a refund policy in place for every contract purchase. Please feel free to contact our customer service department for more questions or concerns

When the death occurs do we call the Neptune Society or the local funeral director?

Neptune Cremation Society | Oct 20, 2021
Neptune Cremation Society | Oct 20, 2021

Simply call your local Neptune Society office and our staff will assist.

For a customer with a prepaid plan, how do you deal with unexpected deaths while traveling overseas?

Neptune Cremation Society | Oct 20, 2021
Neptune Cremation Society | Oct 20, 2021

As long as you have the travel protection plan as an addition to your purchased package, you are covered nationwide and worldwide with our service. For a better explanation and more details please contact our customer service team any time

How long do I have to wait before receiving the ashes of a deceased person?

Neptune Cremation Society | Oct 20, 2021
Neptune Cremation Society | Oct 20, 2021

This can vary depending on a number of factors such as what state you live in, how long the medical examiner takes to sign a death certificate, etc. The average total time is between 7 and 10 days.

How soon after taking the body do you need an urn?

Neptune Cremation Society | Oct 20, 2021
Neptune Cremation Society | Oct 20, 2021

We provide a variety of urn options including temporary urns that will allow you time to decide on an urn of your choice. Check out our complete catalog here https://www.neptunesociety.com/merchandise

Can you still donate organs prior to cremation?

Neptune Cremation Society | Oct 20, 2021
Neptune Cremation Society | Oct 20, 2021

Yes, you can still donate organs prior to cremation. We coordinate with all Tissue Banks. However, most organ donations take place at the medical facility where the death occurs, and the hospital arranges for the donation before turning over the deceased to us for cremation

Can I get specific desires of my loved one who may pass away soon?

Neptune Cremation Society | Oct 20, 2021
Neptune Cremation Society | Oct 20, 2021

Yes, we encourage everyone to preplan and that includes specific options for memorialization and celebrations of life https://www.neptunesociety.com/a-loved-one-may-pass-away-soon

If I’m cremated by Neptune Society, can I arrange for ashes to be placed in a cemetery? Or do I need to arrange through that cemetery?

Neptune Cremation Society | Oct 20, 2021
Neptune Cremation Society | Oct 20, 2021

Yes, we will work with any cemetery for placing ashes

How is it handled if I prepay for a cremation through Neptune Society but die in another city/state/country?

Neptune Cremation Society | Oct 20, 2021
Neptune Cremation Society | Oct 20, 2021

We have travel options that cover anywhere in the world

Do they do pet cremation services?

Neptune Cremation Society | Oct 20, 2021
Neptune Cremation Society | Oct 20, 2021

Unfortunately, we do not provide any pet cremation services

Would they send my ashes to my family in another state?

Neptune Cremation Society | Oct 20, 2021
Neptune Cremation Society | Oct 20, 2021

Yes, we have travel options that cover nationwide.

Do they provide veteran cremation benefits?

Neptune Cremation Society | Oct 20, 2021
Neptune Cremation Society | Oct 20, 2021

Through the Veterans Administration, veterans may be eligible for the following benefits: $300 reimbursement towards your cremation service, free headstones or markers in granite, marble, or bronze, and presidential memorial certificates

Do you provide services for disposing of ashes in the ocean?

Neptune Cremation Society | Oct 20, 2021
Neptune Cremation Society | Oct 20, 2021

Yes, we do offer Scattering at the Sea services. Please feel free to contact our customer service team or visit https://www.neptunesociety.com/contact-us for more information

do you offer the service to scatter the ashes in the ocean

Jacob Bender | Oct 21, 2018
Jon Woe | Oct 21, 2018

Yes i believe they do

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