Travelodge by Wyndham Ogallala

Nancy Summers walker

Alicia at the front desk was very nice. She gave us great rooms. The rooms were clean and No bedbugs! My grandson loved the sweet tea they made every day. And had fun in the pool Everyone there was working hard.

David Harrison

One of the best hotels I have stayed at while traveling and for a great price. They have a nature trail and it was quiet all night long. If I have any complaints it was that the a/c did not work properly (got the room cool but not to the temperature it was set at). I will be staying here again in the future.

Marjorie Smith

Had a reservation only to arrive and find they wouldn't be honoring it. Apparently a housekeeper was given all the double rooms to clean and then was fired. We were given a king bed for 3 people as I refuse to pay for a second room. We had different family members all meeting up in Ogallala. A member in our group went into their room and found dirty socks in the bed. They were given a new room. Woke up in the morning to find the advertised breakfast hasn't existed for 2 years. I will say the front desk clerk when we checked in did the best he could with what tools he had. And handled all the angry customers he was left to deal in a professional calm manner. Appreciated him but nothing else about the stay

chelsie leigh

I’ve stayed here several times and never had a complaint, last night when I checked in I was told I had to pay a 50 dollar deposit. I’ve never been asked to do this previously, however I paid the deposit. I waited almost 30 mins to be checked in as the desk clerk was having to clean rooms to rent. Fine. The desk clerk says I only had one pillow but said he’d find more, which he did. However the room itself was dirty. Very dirty. And I heard two other customers complain that not just one but multiple rooms they were put in were also very dirty. There were used dirty dishes stacked up a dog toy near the bed, the bed it’s self only had sheets nothing at all in the room was wiped down, there was visible debris all over the carpet used coffee in the coffee maker and dirty towels near the sink the overall condition even if it had been cleaned is very old and run down. I left and stayed at another hotel this morning I called to let them know of the situation. I was told the owner would fix it and that a entire staff had been let go due to these issues. Then I received a call back and was told the owner would not refund my money unless I provided the detailed receipt to the other hotel..I said ok, so he is reimbursing me for the other hotel stay? I was told no he wouldn’t only for the amount of his room. I have stayed here 3 times in the past few months..the room was dirty they don’t even deny this..however they refuse to refund me unless I have a detailed receipt..but they won’t refund the amount for the hotel?! Horrible customer service as I was asking the desk clerk about this he got loud with me to the point I had to hold the phone away from my ear then I was hung up on. Ridiculous and absolutely horrible customer service when they know and admitted their fault. I wasn’t asking for the over 100 dollars I spent on the other room I simply wanted the money for the room that was dirty. I was told that due to cereal in the sink that they accused me of leaving it excused the dirty dishes towels and everything else. Honestly stay anywhere but here any hotel owner who is this cheap should be put out of business..I hate to think just how many corners are actually cut daily. Plenty of other options don’t stay here! It’s disgusting and I’ve never had worse customer service..you don’t rent dirty rooms to people. And I know they did the same thing to at least 2 other people last night alone. I’m making a report with the BBB.