Once Upon A Child - Seaford

Samantha Puzzo

They “cash out” your items before allowing you to see them since they verify the pay out over the phone. I received a phone call that my items were ready and the pay out was $10. I said okay and I was on my way. I’ve been to other places like Plato’s Closet, you arrive and they show you all the items they accepted prior to paying you. I asked if I could see what items they took and she showed me a receipt (which I said wasn’t helpful). They took over 10 items, H&M, Nike, adidas, etc. I explained that receiving less than $1 per name brand item isn’t something I agree with and would like to see exactly what items they took. After giving me a hard time, the young girl basically slapped my items on the counter and said “here! You can decide if you want to take it all”. When I said I was going to take the items instead of receiving a payout, she said “for future reference, you agreed to sell the items over the phone” Well, for future reference in no way shape or form can you confirm a sell and payout over the phone without seeing a receipt or items. Do yourself a favor and avoid the hassle and horrible customer service. I would much rather donate clothing to a friend.

Amanda C

Good , clean clothing ,books ,toys, and strollers the girl that works there is nice. I was surprised to hear everyone say they thought the staff was rude

Jeny1103

I was just told that they do not buy anything after 11 am from Monday through Friday. So I thought this would be helpful for people to know since is not posted anywhere on their website.. I always drive almost 20 minutes to this store and have sold things there sometimes before. I was unaware of this policy and walked into the store with one clothing bin at 11:05 to be told they were done buying for the day and you have to be in the store before 11. So I hope this can help someone else save some gas money.

Alexis W

Just drove an hour to get here and get told they dont buy cloths on Mondays. I saw no signs on the door or web page. Waist of my time!