Adirondack Regional Federal Credit Union

Category: Credit union in Potsdam, New York

Address: 166 Market St, Potsdam, NY 13676, USA

Phone: +13152681440

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: Closed

Reviews

Jakob Pendergraft

Apr 7, 2022

Great local bank! my parents have had an account for as long as I can remember and I have had one for the majority of my life. Tellers are always friendly and customer service is great.

Gary Cheyne

Feb 5, 2021

Way better than a bank...they care and you are an owner. They helped me with a very low interest loan when I needed help. Thanks ARFCU!

Debbie Tyndall

Feb 5, 2021

great place to do business with, always a friendly staff and always willing to help

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Questions & Answers

Can I pay my car loan payment with my debit card?

Shelly Cihan | Oct 20, 2021
Adirondack Regional Federal Credit Union | Oct 20, 2021

If your making a payment to another institution, yes you can use your debit card. If we issued the auto loan, you can give us a call or stop in and we can transfer the payment for you. We also offer automatic payments from your account. Setting this up is easy and can be done over the phone or by stopping into our branch.

I think my account has been compromised. What do I do?

Adirondack Regional Federal Credit Union | Oct 20, 2020
Adirondack Regional Federal Credit Union | Oct 20, 2020

Follow these steps immediately: 1. Change your passwords from an uninfected computer. 2. Ensure all firewall, anti-virus, and spyware detection software is current. 3. Run a virus scan on your computer and remove any threats that it detected. 4. Check your information frequently and report fraudulent transactions immediately.

What is the limit for ATM withdrawl?

Adirondack Regional Federal Credit Union | Oct 20, 2020
Adirondack Regional Federal Credit Union | Oct 20, 2020

To protect your accounts, we limit ATM transactions to 9 per day and no more than $500. If you need a temporary increase on this limit, please stop into our office and speak with one of our staff members.

I’d like to apply for a loan. How do I get that process started?

Adirondack Regional Federal Credit Union | Oct 20, 2020
Adirondack Regional Federal Credit Union | Oct 20, 2020

Our website offers online applications that can be filled out for both personal and business loans. Or, if you would prefer, you can call a loan specialist at your local ARFCU branch.

I forgot my password to online banking, can you reset it?

Adirondack Regional Federal Credit Union | Oct 20, 2020
Adirondack Regional Federal Credit Union | Oct 20, 2020

From the homepage of the Credit Union’s website you can select "forgot my password" and you will receive an email (in the account attached to your online banking) with a temporary password.

How do I change my PIN number?

Adirondack Regional Federal Credit Union | Oct 20, 2020
Adirondack Regional Federal Credit Union | Oct 20, 2020

Our ATMs allow you to change your PIN at the machine.

An unauthorized transaction went through my account, what do I do?

Adirondack Regional Federal Credit Union | Oct 20, 2020
Adirondack Regional Federal Credit Union | Oct 20, 2020

You must first call the company that initiated the charge and dispute the item. If the company will not refund the charge you can complete an affidavit at the Credit Union. You will need your account statement with the company (if you have one) and the reason for the dispute.

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