Mercy Health - Howland Urgent Care

Alexandria Janosik

Came in absolutely miserable with an inflamed throat and I couldn’t swallow or talk. They ran tests at the lab and I was really thankful they even had one! That’s how it should be done… having a lab on site. They gave me a steroid shot and antibiotics and my throat finally let up after a couple hours and I could drink water again. I was so dehydrated but I didn’t want to go to the ER because I was just there a week ago for something completely different. Staff was really friendly and they stayed after hours to get me taken care of. They even had antibiotics to give me so I could start right away until the pharmacy opened the next day. Thank you for your help, guys.

MacKenzie L

Get it together

SpiritWarrior 126

They have literally no idea what they are doing

Stephanie Mamrich

If I could give 0 stars I would. Went there for a sinus infection today and the CNP was extremely rude and disrespectful. She violated my privacy by not even coming into my room and yelling my covid results from the hallway. She then seemed to be annoyed I was negative and barked at me what do you think you have then and why are you here? I thought that was their job to tell me but ok. She then said I guess I'll give you an antibiotic for a sinus infection and slammed the door. Mind you she had this whole conversation with me while she was in the hallway. So unprofessional.