McDonald's

Sue Taylor

Great service. One gal working inside last week (or the week before) was exactly the kind of morning person you would want working for you! She was engaged with the staff and engaged with the customers in a cheerful, friendly way. Great to see.

Sandra Santos

Arrived at 9:30pm in the lobby, my friend went to the restroom and we walked up to the cashier and were immediately told to leave as the lobby was closed. I understand if it was closed but the tone with which it was said was extremely unprofessional and unprompted. The doors weren’t locked and the website doesn’t disclose a closing time for the lobby. The rest of the group left immediately while me and my friend waited for our friend in the restroom. After a minute the lady comes out from behind the registers and tells us we need to leave in the rudest tone. I explained we were waiting for a friend as she didn’t hear it was closed. Other employees were sweeping or on their phones sitting down in the lobby while playing loud music on a speaker. I understand people that work in the food industry aren’t often treated right, but to take out your anger on a group of kids your age that were completely unaware of the situation is just ridiculous. While we were waiting we heard a conversation between a man and the cashier. He was hungry and wanted food and she said he could only order food from the drive-thru. When he mentioned he didn’t have a car she just blew him off. I get maybe you don’t get paid enough to deal with the people you deal with everyday, but to just have common human decency... Is it that hard? It was obvious that she just wanted to get home, which I completely understand, but I just think this could have been handled differently.

Rob Reese

The staff at tge Louisville McDonald's are fantastic. Stopped with a large group of scouts, and everything went smooth. Added plus, the restaurant is always clean.

Maggie Melvin

I didnt feel the need to check my 2 black coffees I ordered in the drive thru....but will next time. When I took the lids off ,both had cream.