Bank-Fund Staff Federal Credit Union IFC Branch

Aziz Taha

Poor customer services and the credit officers are the worst you will ever deal with. I took my business somewhere else.

Andrew York

Worst customer service I have ever dealt with from a bank.

Paola Klockner

I have been a longtime member and they have denied my refunds 3 times!! Last one I had was for $150 from a hotel which I had substantial proof that was emailed and mailed to them and they STILL rejected it. Another time I had a charge for $80 in the Bronx when I was using my card at the same time in Brooklyn and they STILL rejected it. I actually had to go to the Bronx to argue with the store to get it back. Lastly, I have a savings account with plenty of money yet I still have to argue with them for overdraft fees when the money should have been taken from my savings. Smh member since 1996 still get this terrible service.!

BP DT

Horrible customer service, horrible lending services, all around slow this bank institution could care less about you or your money.