Outback Steakhouse

Marla Cole

Horrible customer service with mediocre food. Made a reservation for 2 this evening for a celebration at the Springfield, VA location. Upon arrival, the host booth was vacant, and the restaurant maybe a quarter full. We noticed a couple young men near the back standing around talking. After a few minutes, one of the young men came over and asked my husband ‘How many?’ I told the host I made a reservation and gave my name. He never looked at me or seemed to notice I was even there, and continued to only address my husband, and made certain I was not worth his time or consideration. We were seated at a booth an almost immediately a server came over to take our order. We didn’t even have time to look at the drink menu..let alone food. Not a good start. To keep this from getting too lengthy, I’ll just hit the big issues. We arrived at 6:30 pm. Appetizer and drinks ordered about 6:40. Beer was brought in about 5 minutes…it was the wrong beer. Appetizer ordered and bread came out. Entree order placed about 6:50…Filet mignon (med rare) with garden salad and baked potato and Shrimp plate with baked potato. Appetizer showed up about 7:10 and we expected our entrées shortly after. At about 7:35, my salad was brought out complete with pieces of brown and slimy lettuce. By 7:45, still no sign of food and hadn’t seen our server in awhile as well. By 8:00, we’d had enough waiting for our meal and asked for a check to pay for what we ate and drank. It took 2 different attempts for the manager to get the correct amount, and then couldn’t even be bothered to come out an apologize for the horrendous delay. Our celebration dinner was ruined. Outback will not be getting any future business from us.

Riii Kandi

Waiting time is really bad especially when you have kids

Brittany Coleman

I absolutely was shocked when I came to Outback Steakhouse due to my boyfriend and I came here for our Anniversary and I felt so welcomed to ask questions. They understood exactly what we needed and not felt in a rush! I would definitely come back!

Kenneth Seltman

Had great dinner and drinks