Walgreens Pharmacy

Sarah Smith

I don't understand why certain pharmacy techs/pharmacists have to be rude to people trying to pick up their antidepressant prescriptions. Just called about a prescription I've been trying to get filled and my nurses said they spoke to the pharmacy about it, only to be hastily explained. When I tried to inquire further, the man told me he "just explained that to me" and just spoke faster. I understand there's a pharm tech shortage, but that doesn't mean to you have to be hasty and rude to customers. Usually haven't had an issue before with the attitude with anyone there, but this interaction has me in tears. Otherwise, I've been going to this pharmacy for a year and have always been met with great customer service from everyone else. I realized that the medication i called about was already filled and just buried in my pile of medications; something that happens when one of your chronic conditions causes brain fog. I really wish this would have been explained to me slower, because this is probably what the male agent was saying over the phone. Oops. Sorry sir. Your customer service skills still need some work, tho.

Ben Merrick

I'm sitting here watching the pharmacy staff exude an astonishing amount of patience in the face of a ridiculously rude customer who is in the process of raising her voice. She's telling the pharmacists she knows more about her medicine than they do. She's now blaming them for her cab fare. Now she has shouted, with no context, that she's "72 years old, doesn't do drugs, and her sister died." Boy, are these people professional.

William Holcomb

Appointment to get covid shot, pharmacist seemed completely uninterested in me, or giving the shot. I stated this one hurt more, he literally just stared at me . I don't know, just seemed like he didn't care. Oh well!

JC Sixtos (JC Vlogs)

This is my go to place for prescription medicine. The lady at the drive-thru window yesterday (10/07/21) around 4:15 p.m.-5:15 p.m. (ish) was so kind and patient with me. I had a question about deliveries for medication and she stopped what she was doing and made sure my question was answered. That's the type of service I like to see and she made me feel welcomed to your store.