US Customs & Border Protection

Category: Customs office

Address: Dulles International Airport, 1 Saarinen Cir, Dulles, VA 20166, USA

Phone: +17036618284

Opening hours

Sunday: Closed

Monday: 10AM–4PM

Tuesday: 10AM–4PM

Wednesday: 10AM–4PM

Thursday: 10AM–4PM

Friday: 10AM–4PM

Saturday: Closed

Reviews

Brian

Sep 14, 2022

2 of 7 global entry kiosks functional is impressively bad. It took longer than regular passport control. 5 of the 7 kiosks were broken. Some just needed to be restarted, but nobody bothered to do it. Previous visits have been better.

Kim Green

Sep 13, 2022

Avoid this airport at all cost - it’s a nightmare . They are poorly run and interrogated the bell out of persons in wheelchairs. Arrogant / slow and rude. Even the supervisors -Hispanic. Just god awful. I saw employees being disrespectful and insubordinate to women mgrs. Hispanics guys in border control just awful and rude.

Willem Koenders

Sep 13, 2022

Specifically about Global Entry. First, it's near impossible to make an appointment to get through Global Entry application. Then when we finally did get one, they send a massive list of all sorts of documentation you need to bring. We spent hours gathering all this documentation, only to be told when we arrived, that we did not need any of it. WORSE, they then proceeded to ask for a document (passport of second nationality) that was not called out anywhere as documentation to bring. So we had to travel an hours home, and try to make another appointment, taking half a day off of work. When we showed up for this appointment, the respective on-duty officer was confused and asked us, "Oh, why are you bring this to us? Don't think this is necessary?". What. The. Heck.

Michael Wironen

Aug 15, 2022

400 people in the US citizen line and a single officer working. Ridiculous.

Thanks! Your review is awaiting moderation.

Questions & Answers

I had over 200 euros worth of perfume taken out of my suitcase after customs checked my check in bags. Is there a place you keep items taken out of peoples luggage?" am extremely upset!!

Rhiandah Toll | Oct 20, 2019
Angela Smith | Oct 20, 2019

Same happen to us with a pair of fur lined slippers. Agent could not provide a reason why they were being seized and did not issue a seizure number. Said someone would contact us and had us write our email on a scrap of paper. What a joke! No surprise we have not heard from them. Good luck!

Where is customs office at terminal C or D to declare money?

kwadwo osei-akoto | Aug 20, 2022
Gerardo Muro | Aug 20, 2022

It's at the main terminal by International Arrivals Baggage claim. Stop by the Entrance and Clearance office to declare money.

Do the Officiers speak spanish at US Customs at Dulles Airport?

Leonard Worsham | Jul 21, 2022
KY EL | Jul 21, 2022

Yes

I am a US citizen and my wife is Dominican with US residency. What line would she enter upon her return to the US at the Dulles Airport Immigration? I told her she is a citizen through our marriage and enter the US Citizens line.

Leonard Worsham | Jul 21, 2022
Jose Henriquez | Jul 21, 2022

She definitely cannot use Global Entry area, she has to be processed thru regular US customs and immigration .

On line it states no appointments are available. What is the next step to get an appointment? Is there a wait list? Thanks

Judy Dota | Jun 21, 2022
aydın kılınç | Jun 21, 2022

You don't need an appointment. Just go there!

what is physical address of customs border protection interview for global entry

mary snider | Oct 19, 2020
Gil C | Oct 19, 2020

The address is just the address for Dulles Airport: Dulles International Airport, 1 Saarinen Cir, Sterling, VA 20166 To find the office, go to lower level near arrivals. All the way at the end of the building. There's a sign that says CBP office. Buzz the intercom and tell them you have an appointment there. Walk down the hall until you get to the door on the right which says "GLOBAL ENTRY"

I am having difficulty making an appointment online at the Dulles Global Entry Office for March 4 at 1:15 pm. How can I make the appointment?

Barbara Minich | Oct 20, 2019
Kenneth Arrington | Oct 20, 2019

You have to be persistent. There schedule is black out. It took me two weeks. With help from HR

I want import canned food from Saudi Arabia to Dullas, Washington what's the process for that?

Abomalek 972012 | Oct 20, 2018
MBZ | Oct 20, 2019

Declare it at Agriculture

My friend is flying into Dulles on 7/6/18 from Morocco. I need to meet him at the airport. Does he land, then go through customs, and then get his bags? In other words I'd meet him at baggage. Or, does he land, get his baggage, and then go throug

Steve Neigher | Oct 20, 2018
Deepak Talwar | Oct 20, 2018

I am not sure but my guess is that you go through customs here..... unless you are flying with Etihad airways !

How can I fix an appointment with an immigration Officer on Dulles International Airport?

Mobarak Haider | Oct 20, 2018
William Salisbury | Oct 20, 2018

I need an appointment to discuss a glitch in my Global Entry process

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places