Chipotle Mexican Grill

Category: Mexican restaurant in San Rafael, California

Address: 5800 Northgate Dr Ste 154, San Rafael, CA 94903, USA

Phone: +14155070493

Opening hours

Sunday: 10:45AM–10PM

Monday: 10:45AM–10PM

Tuesday: 10:45AM–10PM

Wednesday: 10:45AM–10PM

Thursday: 10:45AM–10PM

Friday: 10:45AM–10PM

Saturday: 10:45AM–10PM

Reviews

Raquel Luzi

Jul 9, 2022

I am giving one star because of poor service, not because the food was bad. I stopped in here to pick up some food per the request of a very particular vegan friend. I have lived in Europe for over a decade and I do not eat at Chipotle. I may have been in a Chipotle 12-15 years ago but I don’t know what their menu is all about. The young man preparing the food was nice and was answering some questions that I had. Then this young woman comes over and takes over, as if to tell me to hurry up. I asked her a few questions and instead of answering them politely she told me to stop pointing over the glass. Ok, fair enough but she didn’t answer my questions. I asked if the spicy salsa had a smokey flavor and she didn’t answer, just slopped it on my rice bowl. I the asked the cashier if she was a manager and he said yes!!She is a manager and treated me like I had no right to ask questions about the food. I live in Europe lady, we don’t have Chipotle restaurants there. The rice bowl was ok but the service from this young lady ruined the experience for me. I’m surprised what they will promote to management.

Yeshe Ma Wendy-Wade

Jun 27, 2022

Pretty good. Watch out for the 🌶️ sauce. It's hot and not my taste. But many of the bowls are Great...

Tia Morgan

Dec 28, 2021

Staff was friendly but had to wait 10 minutes for chicken to be cooked. Cook was also busy giving hi fives to others and then not seen washing his hands. There was more focus on completing online orders, which is where all the chicken went, making people in line sit and wait for 10 minutes. Also, NO lettuce. Wouldn't come back again

howard mcfarland

Oct 12, 2021

It's not bad but I've had better burritos for half the price at family taquerias. $13.50 for regular burrito with quac, sour cream seems a bit high for a mall/takeout location.

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Questions & Answers

Is there phone number working? I've called many times, no one has answered and instead of going to voice mail its asks for a remote access code. I'm trying to return a call for a Job Opportunity.

Chris Smith | Dec 22, 2018
Carlos Flores | Dec 23, 2018

They're closed for the time being. I stopped by for lunch on Monday and they were shut down. Looked like they might be remodeling. Might want to try a corporate number.

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