Address: 5800 Northgate Dr Ste 154, San Rafael, CA 94903, USA
Phone: +14155070493
Sunday: 10:45AM–10PM
Monday: 10:45AM–10PM
Tuesday: 10:45AM–10PM
Wednesday: 10:45AM–10PM
Thursday: 10:45AM–10PM
Friday: 10:45AM–10PM
Saturday: 10:45AM–10PM
Raquel Luzi
I am giving one star because of poor service, not because the food was bad. I stopped in here to pick up some food per the request of a very particular vegan friend. I have lived in Europe for over a decade and I do not eat at Chipotle. I may have been in a Chipotle 12-15 years ago but I don’t know what their menu is all about. The young man preparing the food was nice and was answering some questions that I had. Then this young woman comes over and takes over, as if to tell me to hurry up. I asked her a few questions and instead of answering them politely she told me to stop pointing over the glass. Ok, fair enough but she didn’t answer my questions. I asked if the spicy salsa had a smokey flavor and she didn’t answer, just slopped it on my rice bowl. I the asked the cashier if she was a manager and he said yes!!She is a manager and treated me like I had no right to ask questions about the food. I live in Europe lady, we don’t have Chipotle restaurants there. The rice bowl was ok but the service from this young lady ruined the experience for me. I’m surprised what they will promote to management.
Yeshe Ma Wendy-Wade
Pretty good. Watch out for the 🌶️ sauce. It's hot and not my taste. But many of the bowls are Great...
Tia Morgan
Staff was friendly but had to wait 10 minutes for chicken to be cooked. Cook was also busy giving hi fives to others and then not seen washing his hands. There was more focus on completing online orders, which is where all the chicken went, making people in line sit and wait for 10 minutes. Also, NO lettuce. Wouldn't come back again
howard mcfarland
It's not bad but I've had better burritos for half the price at family taquerias. $13.50 for regular burrito with quac, sour cream seems a bit high for a mall/takeout location.
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They're closed for the time being. I stopped by for lunch on Monday and they were shut down. Looked like they might be remodeling. Might want to try a corporate number.
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