Maryland Primary Care Physicians

Dinosaur

I've been going to this place for 4 years now, and honestly, I've never really had enjoyable visits. But I've put this off long enough, as today was the last straw. I went in for an ear infection that was causing me discomfort as well as being unable to keep my balance. I cannot remember the name of my doctor. She was a shorter woman with shorter blonde hair, and looked to be slightly older. After she questioned me about my vaccine history, then asked me why I didn't want to update my tetanus shot vaccine, I told her about my fear of medical needles, to which she replied with. "But you can get tattoos?" I have one tattoo, and why/how I managed to get it, is no one else's business. Regardless of how anyone feels/views vaccines, it is NOT their place to make snarky comments about what is on my body. Instead, try to be a little more understanding to people, even adults, who have severe needle phobias. All needles freak me out, but medial are the worst, and it's people like her who make that fear even more intense. Thanks for being understanding and gentle. That totally made me want to get vaccines even more. I've asked several people about this already, including those who work in a medical field, and they all agree that the Doctor was totally out of place in making that comment and it was very unprofessional. I can't give her all the credit for my unsatisfied care at this facility, though. My very first visit, 4 years ago, I had a male doctor who got snappy towards me for not remembering the names of medications I took in the past and was no longer on. To the point where I asked for a new doctor, and when I got one, she pointed out that the names were in my files, so she had no idea why he didn't know the names. There was one doctor I've had while visiting this facility, who I actually enjoyed and liked, but seeing as patients get bounced around so much, I haven't had the pleasure of seeing her again. Not that you care, but I will be finding a new doctors office, because I will not tolerate unprofessional doctors who make comments about what is on my body. I have been to other offices where doctors are a lot more understanding and caring about people with needle phobias, and will work with me rather then mock me.

Amy Maurer

We moved and our new physician requested records, which I signed to have released. They sent back a fax saying “patient not found in Arnold system”. I called and asked about my records they found me with no problem. Now they want me to sign ANOTHER release and have my birthday included on the faxed request…..JUST SEND THE RECORDS! *Update. Received a phone call and issue was resolved promptly. Thank you Pam.

Ronald Borro

I've been very satisfied with the care provided by Dr Ahmad. He is thorough, always answers my questions clearly and completely, explains medications and treatments in plain language, and never fails to ask if there's anything else I want to discuss with him. I highly recommend him as a primary care physician! Access to Dr. Ahmad through the patient portal for questions or follow-up advice is easy and timely. Messages are answered within the same business day with clear responses. Access to medication info, test results and upcoming appoints through the patient portal is a real convenience and allows me to stay well informed.

Nick P

Can’t even get through to get a prescription refill called in, every single time I call I’m put on hold for 30 minutes if I’m lucky. I thought it was just during peak Covid but nope.