APT212

Category: Real estate agency in New York

Address: 521 Broadway 2nd floor, New York, NY 10012, USA

Phone: +12123801375

Opening hours

Sunday: Closed

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: Closed

Reviews

kylar phan (gamerz18)

Aug 3, 2022

Throughout the broker process, they extremely helpful and responsive.

Chang Yang Jr

Dec 13, 2021

I was able to rent out my apartment through APT212 easily. They were quick to respond and were able to find a place that suited my needs for Spring 2022 semester and I was able to go through the application process with ease. Darina was able to ease out some of my concerns as the walls needed a new coat which was applied and I was able to move in a day early! Definently recommend them for any future renters or buyers!

Vivian Zheng

Oct 26, 2021

I had never bought my own home before, as this was my first time living alone, so I was relying on this company and its agents to help me find the perfect home, and they definitely delivered. I had a price range of 450-600k and I was trying to decide between a condo or a co-op, but after discussing my requirements and what I want in a home, the agents explained to me in depth about the pros and cons of both and which kind of home they think would fit me. They also found both condos and co-ops that fit my requirements and showed me both kinds. The agents were very supportive and tried to show me everything they thought would fit my standards so that I could choose and find the best home for me. I ended up buying a 550k condo that highly exceeded my expectations, and if it weren’t for the support and knowledge of the agents in this company, I probably wouldn’t have been able to find a place this great.

Emanuel Salazhar

Oct 26, 2021

This is my first job in real estate, and I was a bit worried because this was a new environment for me. My supervisors are actually really nice and they teach me how to do certain tasks. They walk me through tasks that are new to me and explain the procedure that they use in this company. My coworkers are also really supportive and they are open to helping me whenever I am having trouble with something or when I have questions. During my first week, people introduced themselves to me and were friendly. They invited me to eat lunch with them, and I didn’t feel alone and got to connect with my coworkers better. It made the work environment a lot better when I was able to make conversation with people easily and not feel weird to ask them questions when I needed help. This company has a really good work environment and I rarely hear people complain about the workload or the work environment. I feel comfortable and supported here.

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Questions & Answers

Can I view an apartment in person?

APT212 | Oct 20, 2019
APT212 | Oct 20, 2019

Of course! You can schedule a tour with one of our booking agents directly on our website. You will be able to view the specific property you are interested in and agents will also be able to match you to other properties that match your preferences and budget. Some units require a 24-hour notice but in most cases we are able to coordinate same day showings. Out of consideration to our guests in occupied units, we ask that viewings take place between 10am - 6pm. Weekend showings are possible for the majority of our apartments as well.

Are the homes cleaned?

APT212 | Oct 20, 2019
APT212 | Oct 20, 2019

Our professional housekeeping staff clean and prepare each home before guests arrive and after they depart. Some landlords also provide a monthly professional cleaning. More frequent housekeeping services can be arranged on request.

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What paperwork do I need to book an apartment?

APT212 | Oct 20, 2019
APT212 | Oct 20, 2019

We keep paperwork to a minimum. No U.S. credit checks, tax returns or guarantors are required. We only ask for a basic application and copy of your passport or U.S. driver’s license to complete a background check. All documents can be signed and submitted electronically.

How do I book an apartment?

APT212 | Oct 20, 2019
APT212 | Oct 20, 2019

Start by browsing our selection of properties on our website. When you find one (or several!) that fit your needs, you can contact our booking agents directly to confirm availability, set up a viewing or make a reservation.

What furniture is provided?

APT212 | Oct 20, 2019
APT212 | Oct 20, 2019

All of our apartments are move-in ready. They are complete with contemporary furniture, a fully equipped kitchen (cookware, cutlery, etc.) and set up with Wifi and Cable TV. Not all units come with linen and towels, but a package is available for purchase at our Soho office. For most units, landlords are able to offer bed changes to accommodate larger groups.

Can I bring my own furniture?

APT212 | Oct 20, 2019
APT212 | Oct 20, 2019

You are more than welcome to bring your own furniture and appliances to the residence. However we are not able to offer moving and storage services for the existing furniture already inside the apartment. If any of the original items are moved out, they must be returned to the unit prior to check-out.

Do you require your visitors to wear masks when entering your office?

APT212 | Oct 19, 2020
APT212 | Oct 19, 2020

Yes - At this time, we require our vistors to wear masks. Thank you!

What do the apartments come with?

APT212 | Oct 19, 2020
APT212 | Oct 19, 2020

All of our apartments are move-in ready. They are complete with contemporary furniture, a fully equipped kitchen (cookware, flatware, etc.) and set up with Wifi and Cable TV. Linen packages are available for purchase and we are able to offer bed changes to accommodate larger groups.

What is a service fee?

APT212 | Oct 19, 2020
APT212 | Oct 19, 2020

To help cover the costs of running APT212 guests are charged a service fee for all confirmed reservations. As part of our service, our guests receive unlimited access to a personal, on-the-ground booking agent who is available to assist with the entire rental process, from showing apartments to processing paperwork. The amount of the service fee varies and is based on a percentage of the reservation subtotal before taxes. The total amount can be viewed in the booking window prior to completing your reservation as well as on your booking confirmation. Hosts are also charged a service fee to cover the cost of processing payments and apartment maintenance.

Why choose APT212?

APT212 | Oct 19, 2020
APT212 | Oct 19, 2020

Our apartments are located throughout Manhattan’s most vibrant neighborhoods and provide all the comforts and privacy of home at a fraction of the cost of nearby hotels. With an exceptional customer service team, we make it a priority to ensure our guests a comfortable and enjoyable stay.

What payments do you accept?

APT212 | Oct 19, 2020
APT212 | Oct 19, 2020

Guests can pay securely online by eCheck (direct deposit from your bank account), wire transfer, cash or cashier’s check. We accept credit cards with a 3% processing fee.

Can you take corporate accounts?

APT212 | Oct 19, 2020
APT212 | Oct 19, 2020

Yes. We are happy to work with businesses that require a corporate lease.

What is the cancellation policy?

APT212 | Oct 19, 2020
APT212 | Oct 19, 2020

The landlords and managements we work with have a strict cancellation policy, so be sure to double check your dates and pricing before completing the booking process. If you cancel a booking prior to move-in, you will not be able to receive the non-refundable deposit back as the management has taken the apartment off the market and held it for you. If you cancel your stay prior to the end of your lease, you will still be responsible for the remaining payments of the full term of the stay. For example, if you have a lease from January 1 to March 31, you will be responsible for all payments until March 31 even if you physically move out of the apartment before then.

Can I switch rooms?

APT212 | Oct 19, 2020
APT212 | Oct 19, 2020

Yes - switching rooms is possible at the end of your lease date. Simply contact your booking agent to ensure another room in your unit or a different shared apartment is available. You will need to sign a new lease agreement.

Is it safe to live with people I have never met before?

APT212 | Oct 19, 2020
APT212 | Oct 19, 2020

APT212 takes our guests’ safety seriously. We maintain a safe environment by ensuring all renters pass a thorough background check prior to being approved. The background check includes an extensive search against state and federal databases for criminal, eviction and sex-offender history. Anyone with a criminal history of any form of violence or theft will not be eligible to join the APT212 community.

Are the agents/company a brokers/brokerage?

R J | Oct 19, 2020
APT212 | Oct 19, 2020

Yes! APT212 is a brokerage and the agents are brokers. If you have any further questions, feel free to give us a call!

Why do rental prices fluctuate?

APT212 | Oct 19, 2020
APT212 | Oct 19, 2020

The advertised monthly rents fluctuate according to seasonality and demand. For example, during winter months most landlords offer a discounted rate that will go back up to the standard rate starting March 1. These changes are calculated into the total price on your online booking. If you decide to extend, you may be charged a different rent than your initial one.

Do you offer discounts for group bookings?

APT212 | Oct 19, 2020
APT212 | Oct 19, 2020

Yes. Contact us directly to discuss a group booking.

How long does it take to be approved?

APT212 | Oct 19, 2020
APT212 | Oct 19, 2020

APT212 works with landlords and managements that can accommodate same-day move-ins. For rentals not starting within the week, you will receive a booking confirmation within 48 hours.

Is there tax?

APT212 | Oct 19, 2020
APT212 | Oct 19, 2020

In accordance with New York City laws, an occupancy tax of 6% of the gross rent is applied to lease terms less than 180 days. Some landlords and managements include tax in the base rent, others calculate the tax separately. The amount is indicated in the booking window prior to completing your reservation, on your booking offer and booking confirmation.

Can I get information about my roommates or meet them before renting?

APT212 | Oct 19, 2020
APT212 | Oct 19, 2020

The vast majority of renters are students and young professionals. All apartments are co-ed. Unfortunately we are unable to coordinate meetings between guests and prospective renters or roommate-matching services, but there’s always a chance they may be home during a showing. You can also check with your booking agent to get more specifics about the roommates in your rental, such as gender and occupation.

Why is my roommate’s rent different than mine?

APT212 | Oct 19, 2020
APT212 | Oct 19, 2020

A number of factors influence pricing, including seasonality, size of room, and promotions. Prices are subject to change so we encourage all renters to view the pricing and availability at APT212.com for a real-time list of options for future bookings.

Are there any house rules?

APT212 | Oct 19, 2020
APT212 | Oct 19, 2020

All apartments are non-smoking. For the safety of our guests and neighbors, managements cannot allow large parties or events.Not all of our residences allow pets.

Can two people share a room?

APT212 | Oct 19, 2020
APT212 | Oct 19, 2020

Unfortunately not. Private rooms within shared apartments must be occupied by only one person. This is to avoid overcrowding for safety issues and day-to-day living.

What furnishing is included in the private rooms?

APT212 | Oct 19, 2020
APT212 | Oct 19, 2020

All rooms are furnished with basic necessities including a full-size bed, storage space (either a closet or dresser) and, in larger rooms, an office desk and chair. Sheets and towels are not provided, but a full hotel-quality linen package is available for purchase at the APT212 office.

Can I rent more than one room?

APT212 | Oct 19, 2020
APT212 | Oct 19, 2020

There is no restriction on the number of rooms a person can rent. If all rooms in an apartment are available you are welcome to book them all and have the apartment to yourself. Another option is to rent one of our studios or 1 bedroom units where you will be guaranteed to have the full unit to yourself.

Is there a lock on my bedroom?

APT212 | Oct 19, 2020
APT212 | Oct 19, 2020

Yes. All private rooms have a lock or key code for the door, which will be given to the guest upon check-in. If you are renting a room that is a fire exit (fire escape located outside the window), the room must remain unlocked and accessible in the case of an emergency. In these cases a padlock is provided for your closet or dresser so that you are able to store your valuables.

How do I pay my rent?

APT212 | Oct 20, 2019
APT212 | Oct 20, 2019

After your move-in payment, rent is payable directly to the owner/landlord.

When do I receive my refundable security deposit?

APT212 | Oct 20, 2019
APT212 | Oct 20, 2019

The refundable security deposit is held directly by the landlord not by APT212. Your deposit is returned by the landlord within 30 days of your move out date.

What about utilities and cleaning charges?

APT212 | Oct 20, 2019
APT212 | Oct 20, 2019

All apartments are set up with a high-speed wireless Internet and HD cable TV package for $140/month. Electricity is charged by usage. Some landlords require a monthly housekeeping service to ensure apartments are kept in good condition. A one-time move-out cleaning fee is charged at the end of your stay for a deep clean to get the apartment ready for the next guest. Utilities and cleaning fees are either deducted from the refundable security deposit, charged prior to move-in or paid month-to-month, which will be noted on your lease agreement or booking confirmation.

How do I report a maintenance issue?

APT212 | Oct 20, 2019
APT212 | Oct 20, 2019

Guests chave direct access to building management and customer service to report any issues and many are available 24/7.

Where do I get my keys?

APT212 | Oct 20, 2019
APT212 | Oct 20, 2019

Guests can check-in after 3pm at our Soho office, Monday through Friday. For late night or weekend check-ins, you can coordinate directly with your booking agent.

What payments are required to reserve an apartment?

APT212 | Oct 20, 2019
APT212 | Oct 20, 2019

All landlords require a good-faith deposit of 1-month rent to take the apartment off the market and an application fee, which is applied toward a background check. The deposit is non-refundable for approved renters. If you are not approved, the deposit will be returned to you.

What is the refundable security deposit?

APT212 | Oct 20, 2019
APT212 | Oct 20, 2019

Landlords, hosts and management companies throughout New York City require a security deposit - usually 1 month rent - in order to cover any repairs that may be required once the tenant moves out. Many also choose to deduct utilities and cleaning fees from the security deposit to simplify payments for their guests. The security deposit is held by the landlord/host, not APT212, and they are responsible for returning the balance within 30 days of move-out.

Is my data secure?

APT212 | Oct 20, 2019
APT212 | Oct 20, 2019

Yes. We use a state of the art system to protect payment information. All sensitive data is encrypted and monitored on a regular basis. Our redundant infrastructure ensures the highest level of services available. It’s bank-grade security.

Can I extend my stay?

APT212 | Oct 20, 2019
APT212 | Oct 20, 2019

Yes! Just contact your booking agent to ensure your apartment is available and to sort out any additional payments.

Can I flex the start-date?

APT212 | Oct 20, 2019
APT212 | Oct 20, 2019

Generally bookings must start on the advertised availability date for any particular listing. For example, if an apartment is listed as available from June 1, the lease start date must be June 1. Occasionally landlords may have flexibility, so if an apartment does not match your exact start date contact a booking agent directly to see if the landlord can accommodate your desired date.

Can I have guests?

APT212 | Oct 20, 2019
APT212 | Oct 20, 2019

Of course! Just be mindful that you share apartment with other residents so be respectful of the shared spaces. Overnight guests are permitted as long as your roommates are comfortable with them and the length and number of visits are within reason. Keep in mind rooms within shared units must only be permanently occupied by only one person.

Are the rooms pet-friendly?

APT212 | Oct 20, 2019
APT212 | Oct 20, 2019

Unfortunately pets are not allowed in shared apartments as some renters may have allergies and many landlords prohibit pets in their buildings.

What is the difference between private rooms and full apartments?

APT212 | Oct 20, 2019
APT212 | Oct 20, 2019

Private rooms are available for solo travelers looking for a bedroom in a multi-bedroom apartment that is shared with other guests. If you book a full apartment, you will be the only resident in the home.

Do I sign a lease?

APT212 | Oct 20, 2019
APT212 | Oct 20, 2019

Yes. You will receive an electronic copy of the lease agreement from the landlord or management company to review and sign prior to move-in.

Can I rent month-to-month?

APT212 | Oct 20, 2019
APT212 | Oct 20, 2019

Hi! We do not offer month-to-month leases but you are always welcome to extend your stay if the apartment is not rented. We recommend letting your booking agent know as soon as possible to ensure the unit is still available.

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