MAINGEAR

John Hall (Blatherbeard)

This was one of the PC system integrators that i had in mind by word of mouth for my new pc. Didnt feel like building another one and last time i bought an ibuypower which was overpriced at the time but it came in with no issues aside from cheap periferals that i didnt want or need. When that one finally started showing its age i went for a new build with Maingear and also was considering NZXT. After a few searches and a Gamers Nexus review or 10 i went with Maingear over NZXT for a various reasons. It was a bit more than i thought id be paying but so far its WELL worth it. Ended up being around 3500 for the build, regular warranty, AIO for the CPU, threw in some of their fans(i knew the lian li case they supplied didnt technically come with them if you built it yourself so i just figured to be safe. plus i like red LED anyway). They gave me a lead time of 5-10 days and im pretty sure i got it in 8 or 9. They were VERY communicative about the process and responded to my questions that i gave on a saturday within either that day or on early monday. I love the build so far, no issues so far aside of it not wanting to turn on after i tried to put a drive in it. And even when that happened i panicked and chatted with support. Much to my suprise instead of a chat answer THEY CALLED ME ON THE PHONE WITHIN 5 MINUTES. Still dont know what i had done wrong but after i re re started the pc with the new drive back in it(i pulled it and tested in my old rig, was fine there)and after he asked a few questions it just magically turned on fine ha ha. (thats what i get for not trusting my own insticts). So just the fact i got such great customer service and the tech was SUPER polite, understanding and non judgmental. If i had one critique it would be that i never got hard drive screws for the hot swap bays to put my old drives that i never used screws, to install into the new pc. Cust service also said he'd try and get some out to me but i havent heard or gotten them yet. HIghly reccomend this company for the support team especially. I also know that i got this pc with the economy being crazy so the price was fine for me. (and got quality parts) stuck with an AMD build because price per part was a lot lower than the nvidia counterparts. Also forgot to mention it was the Maingear RUSH series, partially chose that line because of the lian li dynamic XL black case with hot swappable bays becuase i knew the bays were pre wired included in the cost of the build(and there were 4 of them) Edited to 4 stars because i just figured out the 3600 memory, which AMD runs best at per Gamers Nexus was gimping me since it was downclocked to 2400. A company like this should know better.

Paul Bryant

This company is AMAZING! I bought my pc from them 1.5 years ago and the entire process was relatively painless. They kept me updated the entire way through. Just last week, my CPU liquid cooler started making a funny noise. They asked me to ship it back and they would fix it. Here comes the fun part....my system arrived with not only the CPU cooler broken, but the GPU and motherboard were shot, and the case was severely dented (thanks UPS). Maingear called me and informed me of the situation. They offered to replace everything except the case for free as I was still under warranty! Man, what a blessing! All in all, I got my pc back exactly one week from the date I shipped it and everything is basically brand-new! They kept me updated the entire way and were super friendly. 10/10 would recommend to anyone!

Rainer Klock

Highly recommend for any computer needs, team goes above and beyond.

Sahil Makwane

Extremely helpful customer support