Address: 1508 Military Rd, Niagara Falls, NY 14304, USA
Phone: +17162973567
Sunday: 7AM–8PM
Monday: 7AM–9PM
Tuesday: 7AM–9PM
Wednesday: 7AM–9PM
Thursday: 7AM–9PM
Friday: 7AM–9PM
Saturday: 7AM–8PM
Rahshamel Hall
I’ve never thought something like this would happened to me. Long and behold it did. I wasn’t going to post this because people have slip ups from time to time. I am posting this because of the way the situation was handled. When I returned to Panera and notified the worker there was a fly in my salad he immediately took the salad and said “Ok”. Not a sorry or can I replace it with something else just “Ok” that shouldn’t just been brushed off you served a loyal customer a fly. There should’ve been a better way to handle the situation but not only that refunded me for my soup in which I wasn’t originally returning and snatched the bag with the soup in it. Panera need to teach their employees better mannerisms because they was that was handled is unacceptable!
Christian Martinez
Love Panera, but this location has major issues with staffing. They close at random times and lately they keep their drive-thru shut down so you have to go inside.
MEY
Staffs was friendly.
Stephen Grizanti
Pleasant, courteous staff
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Yep
Yes
Have curbside pickup. They also wear masks and gloves when they bring it out.
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