L & J Motors

Peter Chu

Excellent, as usual.

Michael A

VOLVO OWNERS! Nothing short of outstanding, five star service. If you own a classic Volvo, as I do, you’ll want to listen. I can give some backstory: I was driving my car (1993 Volvo 240) in Maplewood one day last year and a gentleman came running across the street asking if it was for sale. I’m not selling. But we had a conversation and he was as passionate about the classic 240 as I am. He recommended L & J Motors as he has been a customer for many, many years. And he assured me that they know the car. It’s a special model, if you have ever owned one I’m sure you know what I mean. If you have never owned one I feel sorry. But I digress. I recently had a brake problem and brought it to my (former) local brake shop - national chain, blah, blah, blah. Well, they misdiagnosed the problem, then claimed that they could not find the part. I was lost for a moment - I had no options. Then I remembered last year when I ran into the man in Maplewood and sure enough I had saved his number. So I reached him and he told me again about L & J, and I booked the service. Well - Sam and his guys discovered that it was only the pads and rotor and I didn’t need an entire overhaul like I was quoted at the other shop. They had it repaired, honestly and fairly priced, the next day. It is rare to find a shop like this, I cannot recommend them highly enough. If you own a Volvo 240 you will not find a better shop in New Jersey.

Chika

TERRIBLE! I've been a loyal customer for over 5 years and have reached a point where I've now had enough. It seems the staff is getting more and more rude and negligent with each visit. Since last November I've been to their shop back to back over 6 times! I recently took my car in AGAIN for service because I noticed it shaking. Their team serviced it and not even a week later its shaking again. I call Sam and he informs me this new issue is not related to the service they provided. When I tell him I haven't driven my car since they serviced it, he insists and tells me there's nothing they can do and proceeds to hang up the phone on me! I found this to be BEYOND disrespectful as I'm someone whose been paying and trusting them for years. Clearly they do NOT value their customers and I prefer to go where I am appreciated. I'll also be filing a claim because I do believe malpractice and negligence is involved. Update.... Went to the BMW service center and was informed they had been using improper parts on my car. Won't be returning

Kasey Caballero

After reading some reviews I won't be bring my Jaguar for any work here